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iPad Pro Apple keyboard folio quality -Apple reacts
- Thread starter BATman.Berlin
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I'm glad Apple did right by you. Several years ago I had an early edition Apple Folio that had some kind of weave pattern coming through. I was only a month or so old.I had a 12.9 keyboard folio since August last year and the quality of that surface coating was not good.
If you are facing the same issue as I have (see pictures) head to a local Apple Store or contact apple support. They have exchanged mine without any issues.
The Apple Store did replace it for free, but I have to say they said it was a one time replacement, and the staff member really acted like they were doing me a big favor. Truly, I was not being an @ss about it.
On my current 2020 iPad MK I've skinned it, just in case. God only knows what it would look like if I every pulled the skin off
Just curious, how is the new (replacement) case? Is there any quality difference with the old one? I am afraid, you need to bring it back to Apple (again) for replacement.I had a 12.9 keyboard folio since August last year and the quality of that surface coating was not good.
If you are facing the same issue as I have (see pictures) head to a local Apple Store or contact apple support. They have exchanged mine without any issues.
The quality feels like a new and unused one. I cannot tell how it will work. Noticed the magnets are stronger. The fact that they replaced it without hesitation could tell the peeling was a known problem that got fixed? Only time will tell I guess