Apple LED 24 looses connection..

[fat binary]

Hi,

I have problem with my brand new Apple LED 24:

In order to manage brightness (by keyboard or in the preferences pane), I must have the USB-cable plugged into the computer.

Now, it seems as if the only USB-port my 24 likes is the top front one! (Mac Pro) If I try the lower one, or any one of the three in the back, nothing happens.

And as if that wasn't enough: after a while, it looses the connection, and I have to re-plug it.

My first thought: could this be due to the fact that I'm using an USB-extender (5 metres)? Is there a signal loss or something?...

Thanks.

 

[ingridseynhaeve]

Hi fat binary,

Yes, your thought may right. This can be happen because of the signal loss also. I think that you have to need to talk with APPLE also. They may help you to solve your problem.

 

[ingridseynhaeve]

Hi fat binary,

Yes, your thought may be right. This can be happen because of the signal loss also. I think that you have to need to talk with APPLE also. They may help you to solve your problem.