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Apple Maps Suddenly Failing to Treat Highway 407 ETR in Toronto Area as Toll Road [Fixed]

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Since at least July 4, Apple Maps has failed to treat the privately-operated Highway 407 ETR in the Toronto, Canada area as a toll road, according to complaints from affected users. This issue is not limited to any particular device or software version, with users experiencing the problem across the iPhone, iPad, Mac, Apple Watch, and web.

Apple-Maps-Toronto.jpeg

As a result of this issue, local Apple Maps users who have turned on the "Avoid Tolls" setting may still be routed onto the Highway 407 ETR when using turn-by-turn directions. This can prove to be a very costly mistake, as the highway is notoriously expensive, with rates of up to 85 cents (CAD) per kilometer traveled for passenger vehicles.

MacRumors was able to reproduce the issue, and alerted Apple to the matter shortly before publishing, so hopefully a fix is implemented soon.

As of June 1, the Ontario government stopped collecting tolls on the provincially-owned segment of Highway 407, which runs immediately east of the privately-operated ETR segment. Apple likely updated its Maps app to reflect this change, but perhaps it mistakenly treated the entire Highway 407 as a toll-free road.

If you scroll to the bottom of the Apple Maps menu, there is a "Report an Issue" button that allows you to alert Apple to this issue.

With the issue now receiving media coverage, it should be in the rearview mirror soon enough.

Thanks, John Naismith!

Update: Apple fixed the issue as of July 11.

Article Link: Apple Maps Suddenly Failing to Treat Highway 407 ETR in Toronto Area as Toll Road [Fixed]
 
Article Link
https://www.macrumors.com/2025/07/09/apple-maps-highway-407-etr-avoid-tolls-issue/
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If only no tolls were true. The 407 is EXPENSIVE. (Which is why it’s always smooth sailing as opposed to the otherwise ridiculously congested highways of the Toronto area)
 
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Car navigation systems usually have disclaimers saying the map data could be incorrect and to follow actual signs an local regulations. Basically referring to situations like this.

Drivers should read the signs instead of blindly following what the GPS is suggesting them to go.
 
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Reactions: ignatius345, Dble07, iModFrenzy and 9 others
Damn! This has been happening for a few days before the 4th. I was wondering what happened when I was traveling back from Toronto earlier this month, and it routed me to 407. I thought it was just me. From my past experience, the toll is quite high.
 
Which reminds me of my long standing pet peeve with Apple maps; it is all or nothing when it comes to highway and tolls. On/off. That is it.

How about some options like: reduced toll, eco route, reduce metropolitan areas, etc

Avoiding all tolls can add hours and be counter productive, but reduced tolls to maybe avoid some $$ bridges and tunnels would be such a no brainer. Some other old school route planners had it. Apple maps? nah. Straight for the most major citues, biggest congestion areas, most bridges & tunnels, plus toll roads!!

If you drive up or down the east coast, you have to add deliberate stops inland, to trick maps to steer you away from NY, NJ, ...

You can't use " avoid tolls " or you would add who knows how many hours to a trip. But there should be easy options to avoid metropolitan areas like Boston, New York, Baltimore, Washington, ...

Let's go around these places, avoid the congestion, the stop and go traffic, ...
 
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For those that don’t live in the area, this is important because it is really expensive to use this highway.

It’s used as an alternative to Highway 401, which is the busiest highway in North America. Busier than the 405 believe it or not.

Yes, it can save you significant time given the traffic in and around the Toronto area but you’re billed on a per kilometre basis and depending on the time of day, day of the week, it is very expensive to drive from one end to the other.
Like, north of $50CAD, that’s about $37USD, one way! Do that multiple times a week, and it adds up very quickly.

I assume what happened here is Apple stopped treating it as a toll highway because a small section of it is no longer being tolled.

The vast majority of it still being tolled as it is privately owned.
 
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Sneakz said:
For those that don’t live in the area, this is important because it is really expensive to use this highway. Yes, it can save you significant time given the traffic in and around the Toronto area but you’re billed on a per kilometre basis and depending on the time of day, day of the week, it is very expensive to drive from one end to the other.
Like, north of $50CAD, that’s about $37USD, one way! Do that multiple times a week, and it adds up very quickly.

I assume what happened here is Apple stopped treating it as a toll highway because a small section of it is no longer being tolled.

The vast majority of it still being tolled as it is privately owned.
Click to expand...
Yes. I travelled from the QEW to Route 400 and back around Christmas. I did this twice picking up a friend and bringing her down for Christmas. Also took her back. Not sure of the distance but I was on the highway about three hours total (45 minutes each way per trip). My bill was $165.00CAD. That was the last time I did it. I'll take the delays on the other highways to get up north now.
 
Considering the size of the populace that this affects, it is newsworthy. The list of comical blunders continues. At least the quarterly year over year profits will be improving. That is priority one. So will this be reported to Cook along with the design team’s daily agenda?
 
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Good lord... A website makes a simple post about a thing, trying to help/inform people, trying to generate content to keep their jobs, or just to keep from being bored – who knows – but people just can't help but pile on the criticism and nit-picking...
 
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MacRumors Also Has 407 Express Toll Route (407 ETR) Wrong!​


The road is not “privately-owned” as the article erroneously states. The tolled segment between Burlington and Brougham in Pickering is leased to and operated by the 407 ETR Concession Company Limited.

The lease was signed in 1999 and it has a term of 99 years. The lease (not the road) has been sold twice.

Since March 2025, the majority owner (51.71%) of the lease (not the road) has been indirectly owned subsidiaries of Canada Pension Plan Investment Board. Cintra Global S.E., a subsidiary of Spanish firm Ferrovial S.A. owns the rest of the lease (48.29%).
 
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Ah, yeah, not good. Not the highway you want to end up on by mistake.

I do use it occasionally, especially when going out of the city, but it’s very expensive to use it in any sort of regular way.
 
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djc6 said:
But it doesn't tell people not from GTA that that this will be the most expensive toll road you've ever driven on. You expect a small toll and end up 10x that.
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For sure. I’ve heard so many stories of this. Most people from out of the GTA have no idea. Even just entering and exiting (before any KM) gets you camera charges to read your plate (if you don’t have a transponder).
 
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40
Sneakz said:
For those that don’t live in the area, this is important because it is really expensive to use this highway.

It’s used as an alternative to Highway 401, which is the busiest highway in North America. Busier than the 405 believe it or not.

Yes, it can save you significant time given the traffic in and around the Toronto area but you’re billed on a per kilometre basis and depending on the time of day, day of the week, it is very expensive to drive from one end to the other.
Like, north of $50CAD, that’s about $37USD, one way! Do that multiple times a week, and it adds up very quickly.

I assume what happened here is Apple stopped treating it as a toll highway because a small section of it is no longer being tolled.

The vast majority of it still being tolled as it is privately owned.
Click to expand...
The 405? The small highway from the QEW to the Queenston Lewiston bridge? Every highway is more busy than that one! Lol
 
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