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Iceman96

macrumors newbie
Original poster
Aug 31, 2013
2
0
Hi all, not sure if I'm posting this in the wrong place so apologies in advance if so, but here goes.

I own a 2006 apple MacBook Pro 17", my daughter damaged it quite badly recently. It was insured as a specific item under my contents, but I'm having massive issues claiming, the insurance company are doing EVERYTHING to get out of it. The lid/screen snapped off on the bezel, completely detaching, insurance claimed it was wear and tear, that the hinges had ceased! - they hadn't. I took it to two apple shops for reports saying hinges are fine, now the latest is they are questioning ownership. They sent me a mandate to sign so they can get info from apple on the laptop, presumably by the serial number. Trouble is I don't think I ever registerd it! I logged onto my apple Id and there's nothing under registerd products! Will apple hold info on there servers with who sets up admin accounts? I remember taking it in for warranty work in 2007, would that be on there?
Any ideas would be massively appreciated!

Chris
 
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