Apple refuses to fix defective MBP and loses lawsuit

[belvdr]

http://www.seattlerex.com/seattle-rex-vs-apple-the-verdict-is-in/

Very interesting story to read. It's amazing they tried to get away from repairing a known defective machine, when they knew fully that nVidia would be covering the charges. I also agree with this statement from the story:

...during both mediation and the trial, I realized that Apple has a strong expectation that their users not be tech-savvy and, as such, Apple seems used to infantilizing and bamboozling their customers with silly and nonsensical explanations of highly technical matters.

Let's face the facts; that's what their business is built upon: it just works. They even used that statement in advertising.

For those tl;dr users, the guy had a MBP with the defective nVidia card. Apple tried to refuse fixing it for various silly reasons. He took them to small claims court and won.

 

[maflynn]

Please direct all discussion to the front page news story. https://forums.macrumors.com/threads/1360593/