Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

cjddrum1

macrumors regular
Original poster
Jun 10, 2006
122
0
I've had screen flicker issues and sent it in 3 times. Finally called and spoke to upper-levle management and without me even asking or arguing he said he would replace the machine (late-2008) with a new one.

I upgraded to the high-res screen and i5 processor so I am happy :D

though I'm still waiting for my fed-ex shipping label in e-mail :(
 
lucky you. They told me no way they cant replace new machines. No matter how many problems you have. The manager offered me a free case :rolleyes: If i wanted a case I would have bought one. It doesn't help me not having a machine for over 3 weeks. Oh or i could buy a machine to use and return it without a restocking fee. Because i definitely have 2k laying around.

I am glad at least someone had luck! Thats great!
 
lucky you. They told me no way they cant replace new machines. No matter how many problems you have. The manager offered me a free case :rolleyes: If i wanted a case I would have bought one. It doesn't help me not having a machine for over 3 weeks. Oh or i could buy a machine to use and return it without a restocking fee. Because i definitely have 2k laying around.

I am glad at least someone had luck! Thats great!

Try calling.

If you've repeatedly had the same issue and its expensive to fix they might offer you a new machine
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.