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Apple Service

K

kidwithdimples

macrumors 6502a
Original poster
Jun 17, 2007
739
0
I was wondering how long does it take for Apple to repair something for you?

I turned in my unibody macbook to the Apple Store in 5th Ave last Wednesday. How sooner can I expect to get a call/email from them to pick it up?

They only have to replace the logic board.
 
p.luik said:
Only?!

I wouldn't be surprised if the computer was sent out to the depot to get repaired, it could take a week. I have had multiple logic boards in laptops replaced.
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Well according to the receipt I got

It says:

Repair Estimate
661-4818 ---- Board, Logic, 2.0 GHz
661-4947 ---- Board, MagSafe, with cable
S1490LL/A ---- HARDWARE REPAIR - LEVEL 1
 
EricNau said:
That's it? :p

It can vary greatly depending upon the number of repairs submitted for any given week. In any case, it should be any day now. Feel free to call and check on their process.
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I will do that tomorrow morning.
 
Oh god. The guy said nobody picked up the laptop yet... it's been there since the day I left it there. JJJJJJJJJJJJJEEEEEEEEEEZ!

But they already have the parts. It's just the matter of someone picking it up and replacing it.
 
Well for me, after waiting a few days for the logic board to come into the store, I dropped off the computer at around 5PM, and I got a call to pick it up 3.5 hours later. But as everyone else said, it does really depend on how many computers they have there to repair.
 
I am screwed.

I got a call from the apple store then they directed me to a genius in the store. They found liquid damage =\ and they have pictures to prove it. And I was cleaning my macbook with those micro piece of cloth... the ones that wipe out the water with one rub. I was cleaning the sides and I guess where the 4pins where (the part where you attach the magsafe) it got damaged by liquid. :(

The charge is $750 and with tax it's $780.

What do I do now? Any cheaper place? :( I can't live without my macbook and I have no idea where I will get $780 from.

The warranty doesn't cover for liquid damage... any type of warranty.
 
labyrinth23 said:
Hmm....I don't know...mebbe not drink liquids next to your macbook? :p
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No dude, I was cleaning my macbook. I'm such an idiot. My white macbook that I had... I never bothered to clean the part where you attach the magsafe and all of a sudden, I decide to clean my new macbook.

I am getting some money back from financial aid so I guess I'll take $800 from there and use it.
 
If you have the skill, i would just replace the logic board myself. A 2.4GHz Unibody logic board is on ebay for $599. About $200 bucks cheaper, so if you can replace it yourself, do that.
 
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