iPod Apple Staff go snooping?

[Ashapalan]

Im sending my ipod back to ipod because of... yes...
the battery.

would you delete your contacts etc off it?
Do they need music on it to test it?

I've seen what happens in photo shops...

 

[clayj]

If I was able to (read: if my iPod was functioning but still required maintenance) I'd probably erase my entire iPod just on basic principles before handing it off to service... not because I'm paranoid, but because it's just a good idea to erase your HD every so often and re-apply all of your data to it.

(Can you even defrag an iPod's HD?)

 

[maya]

If I was able to (read: if my iPod was functioning but still required maintenance) I'd probably erase my entire iPod just on basic principles before handing it off to service... not because I'm paranoid, but because it's just a good idea to erase your HD every so often and re-apply all of your data to it.

(Can you even defrag an iPod's HD?)

Yes you can defrag the iPod HD. MicroMat has a product that will do this that I use, there are others as well. Or you can use Disk Utility as well.

 

[Lacero]

One Hour Applecare

 

[jsw]

First of all, the two times I've sent back iPods, I got new ones (or at least different ones) returned, so they don't repair yours and send it back to you - that would take too long. They send replacements (at least in my experience).

Second, I'm sure they restore the drives to original condition if they reuse them at all. I wouldn't worry about it.

 

[Ashapalan]

cool,

Yeh, well my hard drives due be erased to 'improve its functionality', just a coincidence that i'll have to do it at the same time i send it off for replacement...

 

[Doctor Q]

First of all, the two times I've sent back iPods, I got new ones (or at least different ones) returned, so they don't repair yours and send it back to you - that would take too long. They send replacements (at least in my experience).

I suspect they won't do that if you have one that's engraved!

Nevertheless, I think it's wise to erase all contents, when it's possible, before getting an iPod serviced.