Hi, a few days ago Apple gave me a replacement iPhone 6 because mine was having issues and now this phone is also having problems! (I think I'm cursed hahah). The phone freezes and reboots, sometimes while I'm using the phone it freezes and the screen starts to wash out until it's all black, and there I have to do a hard reset to use it again.
Also in the Diagnostics & Usage Data page I'm geting "panic" messages (bug_type 210).
I contacted Apple support through the chat, they run a hardware check and told me everything was fine, that it's a software issue. So I did a factory reset through iTunes and started fresh, I didn't use my backup because maybe it could be corrupted. But now the phone is even worse! It freezes and resets at least 4 times a day.
Now my question is.. If I take it to an Apple store, do they use other tools to see if my phone is defective? Because I'm really far away from the nearest store and I don't want to loose my time.
Any help would be appreciated, thanks!
Edit: I have a few videos I took of the phone freezing and doing weird things just so I can show the Apple Store guys what the phone is doing.. Since this things happen at random
Also in the Diagnostics & Usage Data page I'm geting "panic" messages (bug_type 210).
I contacted Apple support through the chat, they run a hardware check and told me everything was fine, that it's a software issue. So I did a factory reset through iTunes and started fresh, I didn't use my backup because maybe it could be corrupted. But now the phone is even worse! It freezes and resets at least 4 times a day.
Now my question is.. If I take it to an Apple store, do they use other tools to see if my phone is defective? Because I'm really far away from the nearest store and I don't want to loose my time.
Any help would be appreciated, thanks!
Edit: I have a few videos I took of the phone freezing and doing weird things just so I can show the Apple Store guys what the phone is doing.. Since this things happen at random