I just phoned the Apple Store for Education about product information wanting to speak to a live person and received a recorded message that the staff is presently in a "Product Training" meeting Thursday, Aug. 8, from 9:30-10:30 a.m., CT. I could not speak with a live person and was only given the option to leave a message. I am curious if the reason for product training is because new PowerMacs are coming out. Wooo-hooo!