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iPhone 14 Pro Max Apple Store Launch Day Pickup

D

dms_91

macrumors 6502
Original poster
Sep 23, 2016
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Has anyone experienced being able to pickup your iPhone preorder earlier than your pickup time? I have a pre order for my iPhone 14 Pro Max for 145pm and my leather case for 1030am. Does anyone think the Apple Store would kindly get my pre order for me before the 145pm time along with my case pickup time? Thanks.
 
In Thailand, I used to checked in way early, and it's ok if the status is "Ready to pickup".
I remember I chose the 8:00 pm. slot for iPhone 12 on launch day, then my appointment was cancelled, the store let me picked it up at 11:00 am. just fine, no hassle.
 
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I just tried at my local Apple store earlier, was turned away and asked to come back at my pick up time in the evening. To be fair there was a massive queue stretching out of the door!
 
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Hi forum members. Has anyone collected their phone/watch from Watford Apple Store today (before their allocated time)?
I have reservation for 4:00pm. Would like to collect it earlier.
 
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Just picked up my order from my local Apple store. Was told the store didn't have any stock for walk ins this year and that the entire queue inside and outside the store at 7pm ish was all pre orders for pick up! Took around 20 minutes in the pick up queue.

So that does probably explain why they refused to let me pick up earlier in the day...

(This is in Singapore)
 
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Got my Email! My pickup is scheduled for tomorrow morning but my wifes is scheduled for this evening. Hoping ill be able to pickup both tonight. both same store. anybody else ever run into something similar?
 
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cgriffis753 said:
Got my Email! My pickup is scheduled for tomorrow morning but my wifes is scheduled for this evening. Hoping ill be able to pickup both tonight. both same store. anybody else ever run into something similar?
Click to expand...
I would just ask them if you could get the other also I understand it’s going to be a busy day for employees today, but you know of course ask and explain nicely and I’m sure you won’t have a problem
 
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sky87 said:
Just picked up my order from my local Apple store. Was told the store didn't have any stock for walk ins this year and that the entire queue inside and outside the store at 7pm ish was all pre orders for pick up! Took around 20 minutes in the pick up queue.

So that does probably explain why they refused to let me pick up earlier in the day...

(This is in Singapore)
Click to expand...
Congrats! I’ve noticed (not with apple products) but usually the very beginning of any preorder/release is the busiest then it kind of levels out and has waves of people based on normal schedules like lunch breaks, and normal time out of work. Like my pick up time is 4:30pm today so I’m expecting a decent wait since that’s the end of the workday
 
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I’m debating if I should try going in at 8am opening to try and pick up my iPhone and case order earlier than 10:30am & 1:45pm. 🤔
 
Unfortunately not a very pleasant experience at Watford store. Arrived 2 hours before pickup time as has school run to do. Have seen at least 5 Apple Store staff wondering around, positioning Apple mouse, etc around but no one willing to help. Asked two different Apple staff asked to come back at 3:55pm! 🤷🏽‍♂️
 
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Mine is scheduled for pickup tomorrow but I have a party that I didn’t know about. Hoping I can go after work today to pick it up.

Status says ready for pickup and I do have a QR code.
 
drmsa said:
Unfortunately not a very pleasant experience at Watford store. Arrived 2 hours before pickup time as has school run to do. Have seen at least 5 Apple Store staff wondering around, positioning Apple mouse, etc around but no one willing to help. Asked two different Apple staff asked to come back at 3:55pm! 🤷🏽‍♂️
Click to expand...
Ya. I’ve had nothing be horrid experiences at my local Apple Store. Majority of the “specialists” have horrible, fake customer service. Always attitude. I’m just going to wait until 10:45 to pick up my case and for the hell of it ask if I can pickup my
iPhone early along with it.
 
My pickup slots are for tomorrow, but say ready now in the apple store app. It’s a store 45 minutes away though so I’m not sure if I should risk it based on this thread :/
 
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c0LdFire said:
My pickup slots are for tomorrow, but say ready now in the apple store app. It’s a store 45 minutes away though so I’m not sure if I should risk it based on this thread :/
Click to expand...
Just try it and ask since you have the QR if you can pick up the product you purchased today because you have to go out of town tomorrow or something.
 
My fear is just wasting the semi-long drive and having to do it twice in a row. I’m lugging a toddler with me, haha.
 
Did finally manage to pick it from the Apple Watford Store at exactly 4pm! I personally wouldn’t recommend anyone to try an early pick up(specially at the Watford Store).
 

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My appointment was at 8:45 but I came in at 8 and was able to get my Thanos 14 PM right away.
Did the trade in with my green 13 PM as well.

I gotta say the whole eSim issue was so over blown. The whole process took 30 seconds.
I was sitting table at the back of the Apple store with about 15 people ans it all went extremely fast.
One person took 60 seconds and that was just because he was going from a physical sim to esim
 
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dms_91 said:
Ya. I’ve had nothing be horrid experiences at my local Apple Store. Majority of the “specialists” have horrible, fake customer service. Always attitude. I’m just going to wait until 10:45 to pick up my case and for the hell of it ask if I can pickup my
iPhone early along with it.
Click to expand...
My window was 10:45AM to 11AM today, got in line at 10AM and walked out at 10:25AM. The specialist was pretty good today.

My experiences have been similar. Sometimes the "greeter" is great and really helpful, the genius is terrible, and has zero business dealing with customers. Other times it is the opposite.

When I had my AirPods Pros replaced a few weeks ago the greeter and genius were awful, the tech was outstanding.
 
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