iPhone 12 Pro Apple Store Pickup times

[turtlebud]

How is the apple store pickup experience?

Have people gone early or later than their time slot?

How are the lines? Wait?

 

[anthonymoody]

I went in an hour earlier and it was totally fine. Store wasn't even close to crowded and I didn't have to wait at all. They took my temp, scanned my QR code and a few minutes later brought out my phone.

 

[mxidis88]

I drove over on my lunch a couple hours ahead of my scheduled time and was turned away. There was no one waiting, but they said store rules prevented me from arriving earlier than 5 minutes before my scheduled time for pickup. My guess is it depends on the store for a lot of the rules and what not...

 

[BigMcGuire]

Was going to say. My order shows ready to pickup but the window is Monday at 11am. Wondering if I should drop by or not. It was abandoned a few nights ago.

 

[lrsone]

I went about a half hour earlier than my pick up time and everything was okay. No waiting and definitely not crowded.

 

[iFan]

They've essentially said "we want 99% of orders to be shipped" this year. I did a pickup at my local store and they are only allowing about 3-4 people at a time. 20 employees standing around twiddling their thumbs. Hundreds of extra iPhones available in back, but no appointment slots to pickup.

I understand them playing it extra safe, but I think they could have safely handled more traffic.

 

[steveh552]

I arrived today about 3 hours before my appt today and was not sure they would let me in. There was a small line, 4 or 5 and about 30 customers in store and 10 or so employees just standing around. They took my temp and let me right in and I was out within 15 minutes with my new phone, that was even after "exchanging it" for a different color their website said they did not have. Wanted a 12 in blue and the website showed the closest one 115 miles away, but black was in stock so that's what I ordered. He looked on his device and seen they had 1 blue left so he reserved it for me and then he said he had to ring the black device out, return it and then we could process the blue one, it was no problem but seemed weird to me.

 

[BigMcGuire]

So... I went to my local Apple Store... told them that I was ... really early for a pickup but that it was ready for pickup. They asked how early, I said ... a few days... and they let me in.

About 6 mins later I walked out with my phone.

Kudos to my local Apple Store and the geniuses working it. Thank you.