Hi, first off, I'm not sure if this thread belongs in this forum, so if it doesn't I apologize!
I recently purchased a Macbook Pro (this is my first Mac) from a retail store on July 14th. My mom paid for it and at the store, the employee who we were shopping with had filed our rebate right in the store, which was convenient. She said that people were receiving their rebates around 5 days after they filed, and had stated that was pretty early.
When I checked the status of my rebate today, it said,
"If you submitted an electronic rebate request, please allow 24 hours for the status to be available. If your claim status is not visible after 24 hours, please call us at 1-877-427-5776.
If you mailed a claim, please allow adequate time for postal delivery. It may be 5 to 7 days from the postmark date before we receive your claim.
Thank you,
Apple Rebate Center
1-877-427-5776"
I know that rebates can take a long time to arrive(usually anywhere from 4-8 weeks sometimes), but the fact that the status isn't even showing up worries me. Should I call Apple and ask them what's up, or is this typical? Did anyone else experience this?
Thanks!
I recently purchased a Macbook Pro (this is my first Mac) from a retail store on July 14th. My mom paid for it and at the store, the employee who we were shopping with had filed our rebate right in the store, which was convenient. She said that people were receiving their rebates around 5 days after they filed, and had stated that was pretty early.
When I checked the status of my rebate today, it said,
"If you submitted an electronic rebate request, please allow 24 hours for the status to be available. If your claim status is not visible after 24 hours, please call us at 1-877-427-5776.
If you mailed a claim, please allow adequate time for postal delivery. It may be 5 to 7 days from the postmark date before we receive your claim.
Thank you,
Apple Rebate Center
1-877-427-5776"
I know that rebates can take a long time to arrive(usually anywhere from 4-8 weeks sometimes), but the fact that the status isn't even showing up worries me. Should I call Apple and ask them what's up, or is this typical? Did anyone else experience this?
Thanks!