Apple Stores Getting Tool for Updating AirPods Pro to Latest Firmware Version

[MacRumors]

Starting early next week, Apple Stores and Apple Authorized Service Providers will gain access to a new AirPods Firmware Updater diagnostic tool for updating AirPods Pro to the latest firmware, according to an internal memo obtained by MacRumors.

The tool will allow technicians with access to Apple Service Toolkit 2 to download the latest firmware on a customer's AirPods Pro during repair appointments in certain scenarios, such as if one of the customer's left or right AirPods Pro failed to update, the customer is using a non-iOS device, or the customer received replacement AirPods Pro with a different firmware version than the AirPod and/or charging case still in their possession.

Apple lists the tool as being compatible with AirPods Pro with a wireless charging case or a MagSafe charging case. It's unclear if the tool will work with any other AirPods models, such as the recently released third-generation AirPods.

The tool is necessary because there is no manual way for customers to update the firmware on their AirPods. In general, AirPods connected to an iPhone or iPad should automatically update to the latest firmware after a fairly short period of time, and it may help to keep the AirPods in their charging case and connected to a power source.

As of now, the AirPods Firmware Updater will be for Apple's internal use only, with no indication that the tool will be released to the public. Twitter account @StellaFudge was first to share information about the tool earlier today.

https://twitter.com/x/status/1469402228352032774

Article Link: Apple Stores Getting Tool for Updating AirPods Pro to Latest Firmware Version

 

[abbstrack]

What i need is a downgrade tool. This latest firmware update once again broke my ability to switch my airpods with deliberate intention across devices. Had a phone call come in today that i couldnt take on my phone because i couldnt move the connection from my MBP to my iPhone no matter how much i tried.

These things seriously have been a nightmare and im inclined to go back to wires after 6 months with them.

 

[FelixDerKater]

It shouldn't be this difficult.

 

[TheYayAreaLiving 🎗️]

Most likely it will be expended to other line up of the products.

 

[noraa]

Or they could make it possible to just upgrade the from your iPhone or Mac… like every other device they sell. And if you’re using them on a non-Apple product, Apple could very easily create an app for the AirPods that lets you update them. This is just unnecessarily complicated.

 

[Apple_Robert]

It would be great if Apple would incorporate a firmware update option in the Apple Support app, so that consumers could manually update the firmware when needed.

 

[matrix42]

Or they could make it possible to just upgrade the from your iPhone or Mac… like every other device they sell. And if you’re using them on a non-Apple product, Apple could very easily create an app for the AirPods that lets you update them. This is just unnecessarily complicated.

Do you mean updating AirPod firmware in "unnecessarily complicated" ?

 

[haruhiko]

🤣🤣🤣🤣🤣ridiculous why don’t just give us the tool

 

[Pro_the_legend]

Just integrate it into the settings app lol

 

[BugeyeSTI]

Been trying to update my Pro's for two days.. "Update in a short period of time" is laughable

 

[Michael Scrip]

It would be great if Apple would incorporate a firmware update option in the Apple Support app, so that consumers could manually update the firmware when needed.

Or just put a button in the normal iPhone Settings app:

Settings - General - About - AirPods - UPDATE FIRMWARE

 

[guyofyourdreams]

I didn’t even notice they got updated, so easy ?

 

[Bandaman]

Or just put a button in the normal iPhone Settings app:

Settings - General - About - AirPods - UPDATE FIRMWARE

But that would be logical ... and we can't have that.

 

[Shirasaki]

What i need is a downgrade tool. This latest firmware update once again broke my ability to switch my airpods with deliberate intention across devices. Had a phone call come in today that i couldnt take on my phone because i couldnt move the connection from my MBP to my iPhone no matter how much i tried.

These things seriously have been a nightmare and im inclined to go back to wires after 6 months with them.

Yes, AirPods audio switching is unpredictable and difficult to execute. I’d say half of the experience is gone because of that.

 

[segfaultdotorg]

Only the Pros? The peasants with regular AirPods will just have to do without?

 

[Pakaku]

What i need is a downgrade tool. This latest firmware update once again broke my ability to switch my airpods with deliberate intention across devices. Had a phone call come in today that i couldnt take on my phone because i couldnt move the connection from my MBP to my iPhone no matter how much i tried.

These things seriously have been a nightmare and im inclined to go back to wires after 6 months with them.

Wires: They Just Work™

 

[Radeon85]

Would be great if we could see and update all devices linked to your account from the settings app, individually or all at once. So the iPhone, iPad, watch, AirTags, HomePods and AirPods all in one simple place.

 

[44267547]

I didn’t even notice they got updated, so easy 🙂

Good comment. That’s what magical about the AirPods, and how easily they connect, and there’s been times before where I’ve had to manually trigger the software update, and found they were already updated. And for some users, they don’t even know how to find the update in settings, so Apple makes it that much easier for you.

 

[one more]

The best advice I got about updating AirPods firmware on these forums was to just forget about it and let it do its thing. ? Before that I used to try all the usual tricks described here with plugging in/connecting, with a consistently random degree of success. My AP3 updated themselves to 4C165 at some point last night and my AP case was not connected to the power. Go figure. ??‍♂️

 

[votdfak]

Just give us the freaking update button.

 

[Craiguyver]

Maybe the tool can update firmware on the MagSafe chargers too (for those without Macs with USB-Cs) ??

And by tool, I mean this "AirPods Firmware Updater diagnostic tool", not Timmy Apple.

 

[0924487]

🤣🤣🤣🤣🤣ridiculous why don’t just give us the tool

It’s proprietary

 

[haruhiko]

It’s proprietary

What a great way to say the same thing that we all understand ?

 

[now i see it]

The folks in the marketing dept are getting paid millions to figure this out - “should we call it pro or not?”
I’ll leave it up to them. Man it’s a tough decision.

 

[mrgreeneyes]

Or under settings, there should be a section added for airpods, that lets you tweak some settings and update the firmware.