Apple Support App

[jparker402]

Posting question about the Apple Support App here because it does not show up on the App Store, so don't know where it belongs. Just finished an Apple survey following talking to a representative about a problem I was having with my MacBook Pro. In finishing the survey, a blurb came up last the bottom about downloading the Apple Support app to help with support. What is this all about? And now that I am out of the survey, how do I find the Apple Support app if I want it, since it isn't in the App Store? Thanks.

 

[baconcat_8964]

I don't think there's an Apple Support app on macOS. You can use Apple Support website and login your Apple Account to see all support history and device coverage.

 

[Mitthrawnuruodo]

The Apple Support app is just available for iPad, iPhone and Apple Vision, at the moment.

‎Apple Support

‎Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Chat with us to...

apps.apple.com

 

[jparker402]

Thank you for the clarification.