I don't know what happened. I try to ask a question in the Apple Support Community. It asks me to sign in. So I do, using my Apple ID and password. And it used to get me in.
But now, although it acknowledges me by name, it asks me to use a different Apple ID. I thought this might be just an added security feature, so I made up a new ID. But when I submit it the response is that an account already exists with that email address.
Is Apple telling me I need to give them a second email address as well, one email address and ID for non-community use and another email address and ID to be able to get into their support community?
Angry in San Antone.
But now, although it acknowledges me by name, it asks me to use a different Apple ID. I thought this might be just an added security feature, so I made up a new ID. But when I submit it the response is that an account already exists with that email address.
Is Apple telling me I need to give them a second email address as well, one email address and ID for non-community use and another email address and ID to be able to get into their support community?
Angry in San Antone.
