We have several Apple TV’s in our home. On one of our Apple TV’s (the newest model out) it appears the Apple TV app has somehow corrupted itself. When we try and play any shows on Apple TV or MLS we get a spinning wheel followed by a message saying it can’t play and the video is no longer available. We have done multiple restarts on the Apple TV and it doesn’t fix the problem. All the other Apple TV’s we have in the house work fine so that takes the internet out of the equation and isolates the problem to that particular unit. Any suggestions or recommendations since the Apple TV app is part of the basic TV OS and can’t be deleted or reinstalled?
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Apple TV App Corrupt
- Thread starter butterwm
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Reset the Apple TV to factory settings:
support.apple.com
Reset or restore your Apple TV to its factory settings - Apple Support
Use these steps to erase your Apple TV, restore it to its factory settings, and remove all information on it.