Apple TV Constantly needs to be restarted.

[Necco]

Hi, my family and I sadly don't use our Apple TV as much as we should for what it costs but its a frustrating machine. I'm just wondering if anyone else has this problem: That after leaving the Apple TV alone and on for maybe a week or so, when switching the AV back to it, the Apple TV freezes and needs to be restarted. It seems to happen about 50% of the time.

Is this just our Apple TV or are there more people with this problem. If so, how do you cope?

Thanks

 

[ayale99]

I've never had that problem and I use mine almost daily.

Maybe just turn it off if you're not using it for long periods of time?

 

[jonthegeologist]

Yes, same problem here and I understood it to be an issue with HDMI and certain HDTVs.

However, I've not had any issues since the 2.1 update so I recommend updating your ATV if you've not already done so. [I would add that since the update I've used my ATV more -- that could be the reason]

 

[nfrankli]

I actually had a lot more problems once Apple TV updated to 2.1. I do have a 2007 Samsung LCD, which have been known to have HDMI handshaking problems. I updated the firmware on my LCD, by downloading it from Samsung.com and installing it via USB. The results are pretty good in that the AppleTV no longer crashes/freezes. The handshake still takes ~10seconds, but it's better than having to reboot the AppleTV every day or so.

 

[richpjr]

I actually had a lot more problems once Apple TV updated to 2.1. I do have a 2007 Samsung LCD, which have been known to have HDMI handshaking problems. I updated the firmware on my LCD, by downloading it from Samsung.com and installing it via USB. The results are pretty good in that the AppleTV no longer crashes/freezes. The handshake still takes ~10seconds, but it's better than having to reboot the AppleTV every day or so.

I have experienced the hang up twice myself since updating to 2.1. I have a 2007 Sony XBR4.

 

[ascender]

I have to say that ATV is becoming a PITA.

It seems to drop off the network at random times and only recovers with a reboot.

Often it will hang with the Apple logo on the screen and only recovers with a reboot.

Both these problems seem to have been around for a while now and yet there's still no fix from Apple. Very disappointing tbh.

 

[MacBoobsPro]

I have to say that ATV is becoming a PITA.

It seems to drop off the network at random times and only recovers with a reboot.

Often it will hang with the Apple logo on the screen and only recovers with a reboot.

Both these problems seem to have been around for a while now and yet there's still no fix from Apple. Very disappointing tbh.

I had problems like this. I went over the set up instructions with a fine tooth comb and found that the ATV IP address was wrong and meant it was not configured properly. If I remember correctly if the IP address starts with anything other than 192 then its not configured correctly. Mine started 158 (i think).

 

[t1n0m3n]

My 4th Gen ATV seems to require a reboot about one a week. The remote/interface starts progressively losing functionality until a reboot. After reboot, all is well for another week. I have Gen 3 ATV, roku, nvidia shield tv, chromecasts, and smart TVs... No device that I have is as frustrating as the gen 4 Apple TV. Whoever designed the remote should be fired. Even when working properly, the touch pad part of the remote is trash.

Edit : The more I think about it, the more I think my problems are the apps implementation in Apple TV that I hate the most. HBO and Hulu are the worst offenders. Using the Menu button in HBO just makes me mad. Example: The menu button function changes in the same spot in the app seemingly at random. Sometimes a quick click is back, sometimes it takes you completely out of the app... Frustrating.