Apple tv not streaming 4k hdr from apple movies

[Zeromancer]

Hi,
I have a problem with my apple tv4k

It will not stream 4k hdr/dolby vision movies from apple servers.
The movies are in my 4k hdr folder on the new apple tv app. But when i play them they are just in HD and not hdr.

Settings of the apple tv are all 4k 60hz hdr. And movies from infuse play in 4k hdr.

Network is : 200mbs down and 20 up.


Anyone want to guess what the problem might be ?

 

[Audit13]

Did they play in HDR before?

 

[BODYBUILDERPAUL]

Is quick start enabled?

 

[Zeromancer]

Did they play in HDR before?

They did,
Just found out that the movies that i was trying (all the dark knight movies and inception) are now only hd in the store(belgium store) . No more 4k, they worked before 100% sure . I guess apple removed them .... interstellar is still 4k dolby vision and works.
[doublepost=1557783791][/doublepost]

Is quick start enabled?

Yes it is

 

[Bniel71403]

They did,
Just found out that the movies that i was trying (all the dark knight movies and inception) are now only hd in the store(belgium store) . No more 4k, they worked before 100% sure . I guess apple removed them .... interstellar is still 4k dolby vision and works.
[doublepost=1557783791][/doublepost]
Yes it is

i noticed that in the US here too. all my harry potter movies and a few others are no longer showing 4k

 

[Zeromancer]

i noticed that in the US here too. all my harry potter movies and a few others are no longer showing 4k

Article on the frontpage says it’s fixed, but it is not fixed here. Still only HD