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Apple TVs no longer play from Itunes

T

Tigger11

macrumors 6502a
Original poster
Jul 2, 2009
543
396
Rocket City, USA
I have 3 Apple TVs of Covid or later variety in the house, and they all play Youtube, Paramount, Netflix etc, but none of them can see the itunes library on my PC anymore. Everything is updated to the latest (both itunes and TVOS), computer in on the internet fine can download new things from Apple, etc. I've reset everything and rebooted everything. Not sure where do go from here, would love a suggestion. Last weekend they were working fine.
Thanks,

Tig
 
AL2TEACH said:
Just to clarify, do you mean the Computers app on your Apple TV's Home Screen?
Click to expand...
Yes, I click on it, and it says:

No libraries available
Home Sharing lets you stream downloads to your Apple TV.
To access your library, turn on Home Sharing on your computer and use the
Apple ID xxxxxx

Retry

This is my Apple ID (not xxxxxx, but what it says) , I have turned on and off Home Sharing on all 3 Apple TVs and on itunes, retyped in the ID, etc, still no help. Done retry a bunch of times in a row. I am wondering if an update to computer, itunes or all 3 Apple TVs has broke the system, or even a fibre router has broken it, but kind of stuck on what to try next, the apple TVs are running great except for the computer stuff, the games are working, the streaming services are all working.

-Tig
 
If you're talking local videos, you need to use the TV app now. (TV/Library) But you said "PC" not mac. I'm not sure what the capabilities of that app is on Windows OS...
 
I have run into the same thing with Apple Music. I pull up a album and it tells me it is unable to play it to check to make sure your devices are sync'ed together, they are, so I don't know what is going on.
 
I don't typically play music from the iTunes library using the AppleTV, but this thread made me curious. So here is what I tried:

- Launched iTunes on my Windows 10 PC.
- Accessed my AppleTV on my Home Theater system.
- Launched the Computers app.

I immediately had access to the entire music repository hosted on my NAS through the iTunes app running on my PC. IOW, I don't understand, nor am I seeing, the issue reported by @Tigger11.

IMG_1668.jpeg
 
AustinJerry said:
I don't typically play music from the iTunes library using the AppleTV, but this thread made me curious. So here is what I tried:

- Launched iTunes on my Windows 10 PC.
- Accessed my AppleTV on my Home Theater system.
- Launched the Computers app.

I immediately had access to the entire music repository hosted on my NAS through the iTunes app running on my PC. IOW, I don't understand, nor am I seeing, the issue reported by @Tigger11.

View attachment 2384780
Click to expand...
This looks good, I just get the No libraries available message. I am wondering if either the wireless router or the PC is causing the problem. Apple was helping last night but at some point something they had me do crashed the computer and I lost them. When I get them in chat next I am going to not be on the source PC so I don't lose my helper when the computer reboots.
 
Sometimes you need to simply quit and re-open iTunes on your server or the machine that contains your local library, to clear the connections.Reboots/Resets don't seem to do this.
 
So Huntsville Utilities cut the power after lunch sometime to remove limbs from the wires and cut back the neighbors tree, when I got home and repowered everything, its all working now. I am guessing that means it was the fiber router blocking it as everything else had been on and off multiple times, but I have 3 movies streaming to 3 different Apple TVs and the family is happy so I am happy. Thanks to all for your suggestions and advice.
-Tig
 
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Although it is a local streaming, I think internet connection to Apple servers is still necessary, for authentication purposes.
 
priitv8 said:
Although it is a local streaming, I think internet connection to Apple servers is still necessary, for authentication purposes.
Click to expand...
Usually, pulling the Apple TV power and the PC power and repowering them both fixes everything. It just didnt this time, and since the AppleTVs could play all my bought on Apple stuff and so could Itunes on the PC, they had to be talking to the Apple server. I am guessing the Google Fiber wireless router was keeping data going from the PC to the AppleTVs.

-Tig
 
Tigger11 said:
Usually, pulling the Apple TV power and the PC power and repowering them both fixes everything. It just didnt this time, and since the AppleTVs could play all my bought on Apple stuff and so could Itunes on the PC, they had to be talking to the Apple server. I am guessing the Google Fiber wireless router was keeping data going from the PC to the AppleTVs.

-Tig
Click to expand...
I use a macOS server, but when I hit this problem, I always get it fixed by disabling Home Sharing and re-enabling / logging in again.
I use a separate apple ID for Home Sharing, not my personal one.
 
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