iPhone 17 Apple UK returns policy - what does "indicate your intent to return" actually mean?

[martin2345uk]

So the returns policy on Apple's site says:

You can indicate your intent to return within 14 days of receiving your product. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection.

What does it mean to indicate your intent to return? Indicate to whom and how..?
thank you!

 

[The Game 161]

So the returns policy on Apple's site says:



What does it mean to indicate your intent to return? Indicate to whom and how..?
thank you!

Means you have to put in a claim to return them have those other days to return

 

[martin2345uk]

So is a "claim to return" something you do online..?

 

[The Game 161]

So is a "claim to return" something you do online..?

Can do on app or website

I did this and returned the silicone case