Apple upgrade program, by mail??

[jredecop]

So I just signed up and was concerned about not living close to an Apple Store to be able to go in and trade up into the new one next year. I called apple, and they lady I spoke with said that apple will ship my my new iPhone, and I will ship back the old one...but everywhere I read it mentions that you must go into an apple store to upgrade....anyone have any experience? Know for sure? If I have to go into the store I just need to cancel my order.

 

[Lobwedgephil]

Right now you have to go in store for the upgrade, hopefully that changes next release. I'm betting it will.

 

[44267547]

So I just signed up and was concerned about not living close to an Apple Store to be able to go in and trade up into the new one next year. I called apple, and they lady I spoke with said that apple will ship my my new iPhone, and I will ship back the old one...but everywhere I read it mentions that you must go into an apple store to upgrade....anyone have any experience? Know for sure? If I have to go into the store I just need to cancel my order.

Then the 'Lady' you spoke with Either misquoted you or made an exception. Contact Apple to verify either way.