I ordered the space gray on the apple upgrade program and they are sending me a box to send my old Max back and that will close that loan. I decided just to pay full price and got the midnight green. What happens if I send back my old max and it closes out the loan and then I return the Space gray I have on the Apple Pay program to the Apple store.
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iPhone 11 Pro Apple Upgrade program question.
- Thread starter richard371
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You get your money back from the new phone and you basically sold your old phone back to them for the value of the balance of the loan. The two phones are completely different transactions. You could also return the new phone and just keep the old one and don't send it back.
So if I send in the old phone and return the one I just purchased on the Apple program that will be ok? I have the midnight green I paid full for.
I have the Midnight green I paid full for. I just want to make sure if I send mine back in with the return box that closes the old loan and they see I returned the new phone on loan will there be a red flag?
It will close out the old loan contingent on good condition. You can also just bring it in to a store and they will close out the loan faster.
Are we sure the Apple store will take the old phone and close the loan? I tried last year and they said no I had to ship it in the box I received. Thanks.
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I literally just experienced this on my lunch hour. I stand corrected. They tried and scanned it and told me the return was already in progress and I had to wait for the box, which I assume extends the payoff time.
Actually, looks like they put the old loan on hold. They did not take a payment on 9/21 as they must have known I was getting a new one on the 20th.
In my case, I think I could not because they already shipped the box. Like you, I used to pick up in store and give my old phone back in real time. This time around, I mistakenly in my haste to process my order quickly, shipped to my home, which I think might trigger the return box.