Apple warranty claims vs. others

[rdowns]

Thought some of you might find this interesting. The table is a bit of a mess but I removed non computer manufacturers from the list. You can find the full story and table at http://www.warrantyweek.com/

Columns are (1) Warranty claims in 2003 (2) Claism as a % of product sales and (3) Warranty Months in Reserve

Top 50 U.S.-Based Warranty Spenders
Full Calendar Year, 2003
* Warranty Claims as Warranty-
* Claims Percent of Months in
**Company 2003 * Prod Sales* *Reserves*
**Lexmark International Inc. $168m 9.6% 11
***Maxtor Corp. $242m 5.9% 7.6
**Gateway Inc. $154m 5.0% 3.2
**Sun Microsystems Inc. $373m 4.9% 8.9
**Applied Materials Inc. $203m 4.5% 5.4
**Hewlett-Packard Co. $2,386m 4.0% 10
**Avaya Inc. $65m 3.9% 5.2
**IBM Corp. $870m 3.1% 10
**Dell Inc. $943m 2.7% 18
**Nortel Networks (1) $169m 2.3% 15
**Seagate Technology $142m 1.9% 13
**Cisco Systems Inc. $314m 1.8% 8.6
**Agilent Technologies Inc. $76m 1.5% 11
**Apple Computer Inc. $74m 1.2% 11
**Lucent Technologies Inc. $162m 0.9% 62
**Motorola Inc. $178m 0.7% 25
**ArvinMeritor Inc. $57m 0.6% 20
**Subtotal Top 50 $19,539m 2.5% 17
**Total All Mfgs. $23,515m 1.8% 17

 

[Counterfit]

So the percentage is of total sales I gather? I'm kind of surprised to see Sun at 4.9%, but but not at all surprised to see Gateway at 5.0%. Well, okay, a little surprised as I would have expected higher