Apple Watch notification screen scrolling on its own

[spurbs]

My screen started scrolling on its own when I swipe down for notifications. I googled the issue and it says my Digital Crown needs to be cleaned by running it under water. I tried that twice but it’s still doing that. I also tried restarting the watch. Any suggestions on how to clean the Digital Crown or another solution?

thanks

 

[BugeyeSTI]

Did you try running it under warm water while turning it? Using anything but water may dry out the seal and effect the water resistance so I wouldn't use anything else..

 

[spurbs]

Did you try running it under warm water while turning it? Using anything but water may dry out the seal and effect the water resistance so I wouldn't use anything else..

Yea I tried that for about 15 seconds. I will try it again for a longer period of time

 

[BugeyeSTI]

Yea I tried that for about 15 seconds. I will try it again for a longer period of time

I guess you could soak it in water for 10-15 minutes to let the debris loosen then rinse it off just as long as you're confident of the water resistance. I know it deteriorates over time, so if the watch is older you'll have to decide if you want to chance it

 

[spurbs]

After chatting with Apple support, I’m going to the Genius Bar tonight.
Thanks

 

[spurbs]

Added note: this must have been the reason my battery was dying so quickly, because the Digital Crown never allowed the screen to dim

 

[Snowscraper72]

Hi Spurbs, how did you go at the genius bar? I have the same weird digital crown/auto-scrolling issue. And same battery issue. Could they fix it? COsts?