Apple Watch Replacement

[elit3nemesis]

I have the launch Apple Watch and just last week my screen separated from the body. I went to the Apple store and they said it would cost $199 to repair. WTF. I was looking at the series 1 Watch. What’s the difference? Is the processor upgraded from the launch Apple Watch?


Anyone have any tips on getting my launch watch repaired? Thanks.

 

[ericg301]

if the screen separation is from the battery bulge, it should be covered by Apple. otherwise, you're out of pocket.

to compare models:
https://www.apple.com/watch/compare/

i just upgraded from the launch watch to a Series 3, it's the difference is phenomenal. i wouldn't bother with a series 1 at this point.

 

[44267547]

I have the launch Apple Watch and just last week my screen separated from the body. I went to the Apple store and they said it would cost $199 to repair. WTF. I was looking at the series 1 Watch. What’s the difference? Is the processor upgraded from the launch Apple Watch?


Anyone have any tips on getting my launch watch repaired? Thanks.

If it was me, I would push the issue that it could be the battery bulging, as there is a recall for that specific issue for the first generation Apple Watch. I don't know that Apple deemed it not to be a battery issue for your Watch, but if they didn't investigate throughly enough aside from just providing a repair estimate, I would certainly have a supervisor step in if necessary.

Because if they do decide to replace your watch, they will issue you a Series One Apple Watch, which would prevent you from spending your money IF the Watch has the defect as mentioned.

https://www.macrumors.com/2017/07/11/apple-watch-back-cover-service-policy/