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Apple Watch Series 4 stuck on boot

Giuanniello

Giuanniello

macrumors 6502a
Original poster
Oct 21, 2012
783
218
Capri - Italy
My son's AW 4 is stuck on the apple logo, I tried rebooting over and over by pressing the crown and button together but again I get the apple logo and that's it, I ready about this happening to many other AW owners, did any come to a solution?

Grazie
 
Giuanniello said:
My son's AW 4 is stuck on the apple logo, I tried rebooting over and over by pressing the crown and button together but again I get the apple logo and that's it, I ready about this happening to many other AW owners, did any come to a solution?

Grazie
Click to expand...
when/how did this occur? watchOS update? when you put it on the charger, does it indicate that it's charging?
I'd contact Apple support and ask them... could be it died ...
 
It happened while unpairing from the phone to update the OS but, the update didn't even start, it keeps rebooting no matter how many times I hold the two buttons, it charges, still alive...
 
Giuanniello said:
It happened while unpairing from the phone to update the OS but, the update didn't even start, it keeps rebooting no matter how many times I hold the two buttons, it charges, still alive...
Click to expand...
Don’t hold the 2 buttons when the logo is in the screen, the 2 buttons held together are a force reboot. Only push the side button to turn it on, and once the logo appears release the button. If it never moves on from the logo, as I said contact Apple
 
jz0309 said:
Don’t hold the 2 buttons when the logo is in the screen, the 2 buttons held together are a force reboot. Only push the side button to turn it on, and once the logo appears release the button. If it never moves on from the logo, as I said contact Apple
Click to expand...
Ok, did as you said, push the button, not the crown, the logo appears, release, logo stays, goes black again, then logo shows again...
 
Giuanniello said:
Ok, did as you said, push the button, not the crown, the logo appears, release, logo stays, goes black again, then logo shows again...
Click to expand...
Ok, so in an endless reboot cycle.
Contact or bring it into an Apple Store if there’s one around you.
 
jz0309 said:
Ok, so in an endless reboot cycle.
Contact or bring it into an Apple Store if there’s one around you.
Click to expand...
No Apple stores in the neighbourhood, there are some stores which sell and repair Apple (Italy here), I will try with them

Thanks for your help
 
Giuanniello said:
No Apple stores in the neighbourhood, there are some stores which sell and repair Apple (Italy here), I will try with them

Thanks for your help
Click to expand...
did a google search and this shows on top:

To get it out of its boot loop, first force restart the iPhone it is paired to.Then, press the Digital Crown and side button at the same time for 10 seconds. This should end its boot loop

apple watch in endless reboot loop
 
We unpaired the watch from the iPhone as I got my son a new iPhone and we were going to pair it with that one, the watch seemed to respond and he could do the qr code think from watch to phone but then it started the logo loop...

Grazie
 
What's the final of the story? Very same issue here with AW Series 3 - stuck on boot loop.
 
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