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Apple Watch Series 9 restarted after drop

AppleFan.

AppleFan.

macrumors member
Original poster
Apr 6, 2024
72
23
Hello everyone,

While taking off my Apple Watch series 9 SS, I dropped it from around waist height onto the floor. When picking it up I saw no visible damage, but it was restarting. It took a bit longer than usual for it to restart, but once it did, everything seemed to work fine. I've tested the buttons, haptics, speakers, touchscreen, charging etc, and it al worked as expected.

I am curious if anyone else has experienced this before, and what might have caused this restart.
 
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AppleFan. said:
Hello everyone,

While taking off my Apple Watch series 9 SS, I dropped it from around waist height onto the floor. When picking it up I saw no visible damage, but it was restarting. It took a bit longer than usual for it to restart, but once it did, everything seemed to work fine. I've tested the buttons, haptics, speakers, touchscreen, charging etc, and it al worked as expected.

I am curious if anyone else has experienced this before, and what might have caused this restart.
Click to expand...
Interesting. Did the watch dropped with the buttons facing the floor?

Was it a hard drop to a hard floor or did it get dropped on a soft surface?
 
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goldmac2006 said:
Interesting. Did the watch dropped with the buttons facing the floor?

Was it a hard drop to a hard floor or did it get dropped on a soft surface?
Click to expand...
I didn't really see if the watch dropped with the buttons facing the floor, but I picked it up pretty quickly. I read on Apple's support page that a force restart requires holding both side buttons for at least 10 seconds, so I doubt that's what caused the restart. But it's a good point you mentioned.

It was drop onto a hard floor from waist level.

Since the Watch has been perfectly fine, I suspect it might be a safety mechanism in the watch. Maybe when it detects a sudden drop/shock, it restarts?
 
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AppleFan. said:
I didn't really see if the watch dropped with the buttons facing the floor, but I picked it up pretty quickly. I read on Apple's support page that a force restart requires holding both side buttons for at least 10 seconds, so I doubt that's what caused the restart. But it's a good point you mentioned.

It was drop onto a hard floor from waist level.

Since the Watch has been perfectly fine, I suspect it might be a safety mechanism in the watch. Maybe when it detects a sudden drop/shock, it restarts?
Click to expand...
No way it restarts when it dropped….

Did you pop on the Apple Watch while it was on the charger charging from zero percentage of battery or updating?
 
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goldmac2006 said:
No way it restarts when it dropped….

Did you pop on the Apple Watch while it was on the charger charging from zero percentage of battery or updating?
Click to expand...
No, it wasn't charging or updating around that time. It was in the evening and I was wearing it since waking up in the morning. Battery was around 40-50%. The watch was on the latest version WatchOS 26.0.2.
 
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AppleFan. said:
No, and I never have
Click to expand...
Alright bro. Likely this is a software issue.

I have never seen this before so keep me posted if it happens again. I am certain this is a glitch but if I see patterns of this issue I can find out what’s going on with your Apple Watch.

Thanks for spreading the word about it. Have a great weekend
 
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