Apple Watch Ultra Apple Pay Issues

[KarimLeVallois]

Hey everyone!

I have noticed that Apple Pay seems a little ropey on my Apple Watch Ultra and wondering if anyone else is seeing the same?

Basically I use my watch to commute to work on the London Underground/Overground, but I'm finding that I'm having to hold the watch much closer to the reader than I used to do with my Series 6 and a lot of the time the first register fails and I have to try again. Similar issues with paying in shops, I have to hold the watch much closer for it to register.

Any feedback appreciated.

 

[chabig]

Mine seems perfectly normal.

 

[FloridaScrubJay]

No problem here. Also worked fine on the Underground during my bi-yearly visit to London last October.

 

[cyclingplatypus]

Not seeing issues with mine. I got into the habit of turning it around (so the face is under my wrist) a few years ago, makes it easier and I don't have to do arm yoga to hit the terminal sensor.

Making apple pay easier to use was a side effect, I started flipping it when I got in the car to drive and it is muscle memory now.

 

[BenGoren]

“Me, neither.” The experience feels exactly the same as it did with my S4. Boarded the LA Metro with a virtual TAP card on the watch without breaking stride, same as in Tokyo this past summer with the S4 and Suica. Retail point-of-service is the same hit-or-miss as it’s always been, with reliability depending entirely on the merchant and their POS system.

b&

 

[bigjnyc]

Mine is the same as my 6.... I pretty much use my watch to pay for everything these days... tap to pay is very prevalent at least here in NYC. have you tried rebooting the watch? otherwise I would take it to Apple so they can run a diagnostics on it... you never know.

 

[KarimLeVallois]

Mine is the same as my 6.... I pretty much use my watch to pay for everything these days... tap to pay is very prevalent at least here in NYC. have you tried rebooting the watch? otherwise I would take it to Apple so they can run a diagnostics on it... you never know.

Same, in the U.K. everywhere is contactless pretty much, I cannot remember the last time I actually took out my wallet.

OK, by the sounds of it my hardware must be faulty if I'm having to hold my watch a couple of inches from the reader and then still getting non-reads.

I've just un-paired/re-paired as new, along with a reboot to see if the commute is better on the way home tonight. If not, Apple have already said they'll do a new refund/replacement (rather than AppleCare+)

 

[twinpeaks_sf]

Same, in the U.K. everywhere is contactless pretty much, I cannot remember the last time I actually took out my wallet.

OK, by the sounds of it my hardware must be faulty if I'm having to hold my watch a couple of inches from the reader and then still getting non-reads.

I've just un-paired/re-paired as new, along with a reboot to see if the commute is better on the way home tonight. If not, Apple have already said they'll do a new refund/replacement (rather than AppleCare+)

Did you resolve this? For the past couple of weeks, Apple Pay fails on the first attempt and I have to try again when paying in-person. My transit card has no issues.

 

[KarimLeVallois]

My new AWU also has to be held closer to the contactless pads than my old Titanium Series 6, must be the thicker case. I think if you angle the edge slightly down it seems better, but for sure not as easy as previous models.