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bobright

macrumors 601
Original poster
Jun 29, 2010
4,817
34
So my keyboard just randomly stopped working. I have new batteries inside it flashes two times about ten times then stops. It seems like it's something to do with the pairing. I can't mess with anything as I can't get past the password sign in screen.

How can I hard reset? Is there anything I can do?
 
So my keyboard just randomly stopped working. I have new batteries inside it flashes two times about ten times then stops. It seems like it's something to do with the pairing. I can't mess with anything as I can't get past the password sign in screen.

How can I hard reset? Is there anything I can do?

If you haven't already done so, you could borrow a USB wired keyboard, Mac or PC, to log in and gain access to the keyboard or Bluetooth preferences.
 
I've had 3 keyboard now all with the same problem as you, I ended up buying a clone of amazon $15 and had 0 problems with it, if it's a keyboard problem go for the clone if you have to replace it.
 
I have been through 4 keyboards and Apple now refuses to replace the keyboard any more. They have now said that its a software problem and so not covered under my AppleCare contract.

I just had to buy an Apple USB keyboard and live with the wire.

BTW: was reading on Flipboard about how programmers from Apple are speaking out about how crap the software coming out of Apple is and how they don't have the resources or the time to properly write as well as how the underlying OS is bug ridden making their lives impossible.
 
I have been through 4 keyboards and Apple now refuses to replace the keyboard any more. They have now said that its a software problem and so not covered under my AppleCare contract.

I just had to buy an Apple USB keyboard and live with the wire.

BTW: was reading on Flipboard about how programmers from Apple are speaking out about how crap the software coming out of Apple is and how they don't have the resources or the time to properly write as well as how the underlying OS is bug ridden making their lives impossible.
I'm sure this is a hardware problem not software, I tired it on 3 different macs and got the same results.
 
I have the Apple wireless keyboard and the Magic Trackpad v1. I use Duracell rechargeable 2450mAh batteries in both items, that came in a blister pack of 4 batteries. It seems that one or two of these batteries has a defect. Obviously, I use them in pairs; both pairs work in the keyboard no problem. One pair though gives intermittent problems when installed in the Magic Trackpad (MT), even when fully charged. What happens is this: The iMac fails to connect to the MT, even when the side button is pressed to put the equipment in connection mode with the green light flashing. After some time it may connect, and Mac OS responds by saying MT was found and connected but even so, movement on the MT surface does not make the on-screen cursor move! This is more of a rare occurrence, the usual is that it takes a long time to connect and then works properly. At the moment I have these (possibly defective) batteries in the MT and the scenario is that bluetooth wake is not working at all, either for the MT or the keyboard. I have to turn the iMac on by pressing the button on the back of it, and then the keyboard is fully functional immediately whilst the MT has a delay of a couple of minutes before it becomes functional. If I swap the batteries over and put the non-suspect ones in the MT bluetooth sleep/wake works perfectly and MT functions perfectly too, as does the Keyboard! An anomaly ...
 
So my keyboard just randomly stopped working. I have new batteries inside it flashes two times about ten times then stops. It seems like it's something to do with the pairing. I can't mess with anything as I can't get past the password sign in screen.

How can I hard reset? Is there anything I can do?

I can't speak to this specific problem, but I've been dealing with Apple wireless keyboard 'connection lost' randomly. I thought at first it was low batteries so installed fresh name brand AAs without any luck. This happens while I'm actually typing and isn't a wake from sleep issue.

As others have mentioned find a wired keyboard to get you logged into your iMac, and go from there.

I wound up plugging in a wired keyboard/mouse and went back to work. Ain't got no time for that.
 
Keyboard was blinking green after changing batteries. Keyboard would not connect to my computer. Shutting off and restarting didn't help. However unplugging my computer from the wall, and then plugging it in again did the trick. I pushed the button on the back of the computer to turn it on, and a message came up on my screen with the the info on how to reconnect my keyboard.
 
Keyboard was blinking green after changing batteries. Keyboard would not connect to my computer. Shutting off and restarting didn't help. However unplugging my computer from the wall, and then plugging it in again did the trick. I pushed the button on the back of the computer to turn it on, and a message came up on my screen with the the info on how to reconnect my keyboard.

Sounds like you inadvertently did an SMC reset, which is to unplug the iMac for 10 secs.
 
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