Should I renew my AppleCare coverage on my computer or not?
In the past when I have taken things to the Apple Store Genius bar I have NOT been impressed. The turnaround time to get things serviced has been very slow! Recently I took my computer to get repaired and they almost had it 8 days! I thought the turnaround time was about 3 days max???
I noticed sitting at the Genius Bar that the "Geniuses" are swamped with iPod and iPhone user issues. Does anyone else out there think they should have a separate Genius bar for the smaller gadgets like iPods and iPhones and then one especially for Apple computers? I have a suspicious feeling the technicians are being swamped fixing iPhones and iPods and then it delays their work on the computers. In my opinion, people pay a lot more for their computers and more for the AppleCare coverage on the computers so they should be given higher priority. A person cannot function without their computer for 8 days!! I have noticed that ever since the iPod and iPhone became popular the service and turnaround time at the Genius bar has gotten sloppier and slower. I would love to hear other peoples thoughts on this!!
In the past when I have taken things to the Apple Store Genius bar I have NOT been impressed. The turnaround time to get things serviced has been very slow! Recently I took my computer to get repaired and they almost had it 8 days! I thought the turnaround time was about 3 days max???
I noticed sitting at the Genius Bar that the "Geniuses" are swamped with iPod and iPhone user issues. Does anyone else out there think they should have a separate Genius bar for the smaller gadgets like iPods and iPhones and then one especially for Apple computers? I have a suspicious feeling the technicians are being swamped fixing iPhones and iPods and then it delays their work on the computers. In my opinion, people pay a lot more for their computers and more for the AppleCare coverage on the computers so they should be given higher priority. A person cannot function without their computer for 8 days!! I have noticed that ever since the iPod and iPhone became popular the service and turnaround time at the Genius bar has gotten sloppier and slower. I would love to hear other peoples thoughts on this!!