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Apples pr fix

wesk702

wesk702

macrumors 68000
Original poster
Jul 7, 2007
1,809
368
The hood
What route do u think if it really is inevitable?

Bumper? Too easy
Recall? Too pricey
Vouchers? Maybe in the $100 range

Or a combo.

Voucher and a recall would be dank. Then I can spring for the pimp ass vapor case... Yowza!

Can u guys think of any other possible solutions that may satisfy everyone?
 
Voucher? No. Because that would only placate the current owners. What about the people that are buying the phone in the future and will still have the problem? And they will not lower the price - bad precedent. They did the voucher before and it worked because they had priced the phone above "market". Now the phone is right at market value.

So no - a voucher is less likely.
 
Definitely harder than initially thought. Imagine being in their "think tank" right now YIKES!
 
samcraig said:
Voucher? No. Because that would only placate the current owners. What about the people that are buying the phone in the future and will still have the problem? And they will not lower the price - bad precedent. They did the voucher before and it worked because they had priced the phone above "market". Now the phone is right at market value.

So no - a voucher is less likely.
Click to expand...

Free Bumper for current and future iPhone owners - in Black, or even gray and they can still sell the colored bumpers.

Free upgrade to iPhone 5 next year for all iPhone 4 customers who signed a two-year agreement, no penalty for subsidy on iPhone 4 and customer signs new two-year agreement. If you buy an iPhone 4 and opt not to upgrade next year you keep the current two-year contract (you have one-more year to go).

That seems to be the path to least resistance.
 
fender57 said:
Free Bumper for current and future iPhone owners - in Black, or even gray and they can still sell the colored bumpers.

Free upgrade to iPhone 5 next year for all iPhone 4 customers who signed a two-year agreement, no penalty for subsidy on iPhone 4 and customer signs new two-year agreement. If you buy an iPhone 4 and opt not to upgrade next year you keep the current two-year contract (you have one-more year to go).

That seems to be the path to least resistance.
Click to expand...

I think that would work with me. Although the bumper doesn't help my phone. I would be willing to wait another 10 months for an update that will likely be twice as cool when the time comes.
 
wesk702 said:
Bumper? Too easy
Vouchers? Maybe in the $100 range
Click to expand...

The problem with both of these is that they are accepting there is a design flaw with their product.

That blows them wide open to all sorts of legal troubles.

Accepting that there is a problem with the phone and doing anything other than fixing the problem with the phone wont be enough.
 
fender57 said:
Free Bumper for current and future iPhone owners - in Black, or even gray and they can still sell the colored bumpers.

Free upgrade to iPhone 5 next year for all iPhone 4 customers who signed a two-year agreement, no penalty for subsidy on iPhone 4 and customer signs new two-year agreement. If you buy an iPhone 4 and opt not to upgrade next year you keep the current two-year contract (you have one-more year to go).

That seems to be the path to least resistance.
Click to expand...

Free upgrade. If you mean that for $199 and $299 you can upgrade (early) regardless of where you are in your contract with ATT - then Yes.. I think that would be a solution.
 
I like the idea of a free upgrade by turning in your iPhone 4 for a iPhone 5.

Question about recall idea: AT&T would have to let you out of your contract though w/o ETF, right? Of course, right?
 
Too pricey? Honestly if Toyota can take the hit, I don't see how Apple can't.

ps. voucher is the least likely idea. It says to consumers, here's some money and shut up about an issue we admit to exist. Worst move for PR.
 
Free bumpers for everyone. Then future iPhones will come with some sort of clear film on the antenna to minimize the issue as much as possible. Finally those who still aren't happy with their free bumpers and complain loud enough they'll be able to send it back and get one with clear film on it. The send-and-switch of course on the low-low, no big official PR or public stance on the matter. Free bumper to the early adopters will be the official stance.

Done.
 
honestly I don't see them doing much other than releasing the software patch they promised a few weeks ago.

Apple giving out bumpers is basically admitting there is a problem and most likely exposing them to many many lawsuits etc.

I have a feeling the media will stop reporting on this by the end of the week and it will be a non-issue for Apple.

The only way Apple will do something is if people are lining up at their store returning their phones. Not exchange, but return for refund.
They have already reminded everyone in their press release a few weeks back, that you can always return your phone if you are not satisfied. So don't expect drastic actions like a recall.

Is this really much to do about nothing? If it's so bad, then why aren't people returning the phone in droves? It blows my mind that one would be so vocal about how bad the phone is and still decide to keep it past the 30 days. I don't want to hear the "it's still the best phone on the market" bs, at the end of the day it is still your hard earned money, no? Caveat emptor.

I consider myself lucky that I'm not having problems with my phone, but believe you me if I was experience anything remotely close to what others have, I'll be dusting off my nexus one ASAP.
 
If Apple was smart they would have quietly taken care of this like other companies. A recent incident happened with a smart phone company that was a major issue but it was quietly taken care of. When Jobs said it was a "non issue", there was no going back. As far as compensation, it won't happen unless you're involved in the class action suit. I don't see Apple paying out. If you know how Apple treats its employees and suppliers, it would be a given that you can't expect much when something like this happens.
 
iTouch said:
If Apple was smart they would have quietly taken care of this like other companies. A recent incident happened with a smart phone company that was a major issue but it was quietly taken care of. When Jobs said it was a "non issue", there was no going back. As far as compensation, it won't happen unless you're involved in the class action suit. I don't see Apple paying out. If you know how Apple treats its employees and suppliers, it would be a given that you can't expect much when something like this happens.
Click to expand...

Other company's have done better ? lmao have you been sleeping under a rock recently?
 
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