Application itunes quit unexpectedly-when opening

[YamadaRunner]

Hi i'm new and and need help i was trying to open my itunes and it keeps crashing i'm new to mac and have no idea was todo i cleaned out my add-ons mostly Visualizers and such and then tried but still no go. i do have the error log for those who can help thank you

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000140c03e
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.iTunes 0x000e3100 0x1000 + 925952
1 com.apple.iTunes 0x000e3127 0x1000 + 925991
2 com.apple.iTunes 0x000e3127 0x1000 + 925991
3 com.apple.iTunes 0x000e30ba 0x1000 + 925882
4 com.apple.iTunes 0x000e3084 0x1000 + 925828
5 com.apple.iTunes 0x0023233e 0x1000 + 2298686
6 com.apple.iTunes 0x0000c10f 0x1000 + 45327
7 com.apple.iTunes 0x0000bfa0 0x1000 + 44960
8 com.apple.iTunes 0x00003dd6 0x1000 + 11734
9 com.apple.iTunes 0x00002abb 0x1000 + 6843
10 com.apple.iTunes 0x000029e9 0x1000 + 6633

Thread 1:
0 libSystem.B.dylib 0x93c45286 mach_msg_trap + 10
1 libSystem.B.dylib 0x93c4ca7c mach_msg + 72
2 com.apple.CoreFoundation 0x90085e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90086b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x003d475e 0x1000 + 4011870
5 libSystem.B.dylib 0x93c76155 _pthread_start + 321
6 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x93c45286 mach_msg_trap + 10
1 libSystem.B.dylib 0x93c4ca7c mach_msg + 72
2 com.apple.CoreFoundation 0x90085e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90086aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x907945f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x90794480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x93c76155 _pthread_start + 321
7 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x93c452ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93c772c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x93cbc539 pthread_cond_wait + 48
3 com.apple.iTunes 0x0001bc27 0x1000 + 109607
4 com.apple.iTunes 0x0001b6a5 0x1000 + 108197
5 libSystem.B.dylib 0x93c76155 _pthread_start + 321
6 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x93c946fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93c76155 _pthread_start + 321
2 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x93c45286 mach_msg_trap + 10
1 libSystem.B.dylib 0x93c4ca7c mach_msg + 72
2 com.apple.CoreFoundation 0x90085e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90086b04 CFRunLoopRun + 84
4 com.apple.CoreAUC 0x93f797d0 TmMOJea6dcuJA2E + 2667
5 libSystem.B.dylib 0x93c76155 _pthread_start + 321
6 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x93ca3cfe accept$NOCANCEL$UNIX2003 + 10
1 com.apple.iTunes 0x00443b02 0x1000 + 4467458
2 com.apple.iTunes 0x004a6049 0x1000 + 4870217
3 com.apple.iTunes 0x004a6117 0x1000 + 4870423
4 libSystem.B.dylib 0x93c76155 _pthread_start + 321
5 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x93ca3cfe accept$NOCANCEL$UNIX2003 + 10
1 com.apple.iTunes 0x00443b02 0x1000 + 4467458
2 com.apple.iTunes 0x004a6049 0x1000 + 4870217
3 com.apple.iTunes 0x004a6117 0x1000 + 4870423
4 libSystem.B.dylib 0x93c76155 _pthread_start + 321
5 libSystem.B.dylib 0x93c76012 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0140c000 ebx: 0x0140c000 ecx: 0x0140c000 edx: 0x00000000
edi: 0x01a82662 esi: 0x01a82640 ebp: 0xbfffcf48 esp: 0xbfffcf30
ss: 0x0000001f efl: 0x00210286 eip: 0x000e3100 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0140c03e

if i need to add anything please tell me and i'll do my best thanks again!

 

[hoppingsheep]

any luck?

I have the same problem! very annoying...How did you solve it in the end if you don't mind telling me, thanks, al.

 

[LPZ]

I have the same problem! very annoying...How did you solve it in the end if you don't mind telling me, thanks, al.

Please post a recent crash report. Include the backtrace for the crashed thread (see sample below) and the Binary Images section.

Sample:

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000140c03e
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.iTunes 0x000e3100 0x1000 + 925952
1 com.apple.iTunes 0x000e3127 0x1000 + 925991
2 com.apple.iTunes 0x000e3127 0x1000 + 925991
3 com.apple.iTunes 0x000e30ba 0x1000 + 925882
4 com.apple.iTunes 0x000e3084 0x1000 + 925828
5 com.apple.iTunes 0x0023233e 0x1000 + 2298686
6 com.apple.iTunes 0x0000c10f 0x1000 + 45327
7 com.apple.iTunes 0x0000bfa0 0x1000 + 44960
8 com.apple.iTunes 0x00003dd6 0x1000 + 11734
9 com.apple.iTunes 0x00002abb 0x1000 + 6843
10 com.apple.iTunes 0x000029e9 0x1000 + 6633

 

[wrldwzrd89]

I posted some suggestions in another thread about a similar issue. I suggest you give those a try.