Hi there.
iPhone SE, 18 months old, iOS 11.2.
Yesterday evening, many apps have been automatically offloaded (including Mail, WhatsApp, Facebook, Books, Calendar, FaceTime and so on). Didn't understand what it was but redownloaded them all nonetheless.
Today, apps stopped responding - i.e. I'd open Phone or Messages, and I'd just see the white screen, but the content isn't loading. I performed a hard-reset (10 seconds Power and Home together, then just Power). Following that, I see that I only have 52 contacts left (out of 400 I had before).
I'm currently updating to the latest iOS and restoring from iCloud backup, but I just wanna know if anyone came across something like that, and if yes - would could be the cause, and how can I make sure it won't happen again? Could it be some virus of some sort?
Thanks a mil.
Edit: Prior to restoring from iCloud, I now went on iCloud.com and checked my contacts and apparently they are not there - the same number of contacts I have on my phone is the number of contacts I have on iCloud, how could they have been deleted?
iPhone SE, 18 months old, iOS 11.2.
Yesterday evening, many apps have been automatically offloaded (including Mail, WhatsApp, Facebook, Books, Calendar, FaceTime and so on). Didn't understand what it was but redownloaded them all nonetheless.
Today, apps stopped responding - i.e. I'd open Phone or Messages, and I'd just see the white screen, but the content isn't loading. I performed a hard-reset (10 seconds Power and Home together, then just Power). Following that, I see that I only have 52 contacts left (out of 400 I had before).
I'm currently updating to the latest iOS and restoring from iCloud backup, but I just wanna know if anyone came across something like that, and if yes - would could be the cause, and how can I make sure it won't happen again? Could it be some virus of some sort?
Thanks a mil.
Edit: Prior to restoring from iCloud, I now went on iCloud.com and checked my contacts and apparently they are not there - the same number of contacts I have on my phone is the number of contacts I have on iCloud, how could they have been deleted?
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