Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Reeay

macrumors newbie
Original poster
Jan 21, 2014
3
0
This week I purchased the Macbook Air 2013 11" model, an upgrade from my 2011 model. I am having some issues with this new laptop and would appreciate any advice. Not sure if the problem is the computer hardware or something to do with OS X Mavericks.

Issues:
1) The Macbook fairy rearranged my settings:

I've set up Launchpad so my applications are organized into groups. This morning, I powered up my laptop to find that the desktop picture was different & my Launchpad was organized in its default state (no groups).

I checked to make sure that I was logged onto my main account and, yes, this is the main account.

Checked dock, no difference... other folders are as I organized them.

Would appreciate if someone could perhaps explain what is possibly happening and whether this is an issue that might warrant a visit to them Geniuses lol. Is this a common Mavericks issue? I tried searching this forum for answers and did not find anything. If this was already addressed would appreciate links.

2) Microsoft Word troll keeps telling me I have too many files open then crashes:

Firstly, I never received an email to confirm purchase from Microsoft and can't even trace my purchases so I have tried to contact them but no response yet. Nevertheless I received the product key and registered my Office apps.

When I open Word, it appears I be a fully working application tho I see the option to 'upgrade' when I click on the Word tab on the menu bar.

I also keep getting this error message about having too many files open, even when I only have one file open.

Is this a compatibility issue with Mavericks or a Microsoft Word issue? I never had problems with Mavericks or Word on my old MBA. Am waiting response from Microsoft so I can uninstall and reinstall Office.



Thank you so very much!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.