iPhone 7/Plus Asurion refurbished iPhone

[dljor]

Hello

I purchased an iPhone 7+ from eBay.

When I received it, it turned out to be a replacement from Asurion. It has a non-OEM back casking, with 'Refurbished by Asurion' on it.

Is this something that I should be concerned with? I just want something that will last me a couple of years.

Any experience with Asurion refurbished iPhones?

Thanks.

 

[Waterman316]

I haven’t had any experiences with them recently. The last time I had asurion was about 12 years ago...but every phone I got from them was garbage. They lasted maybe a month. Mind you, this was before smartphones were a thing, and were the feature phones, such as the lg envy 2.

 

[Newtons Apple]

Companies like this repair phones using inferior 3rd party parts.

Did the seller on ebay let you know about this? If not you should be able to return and get a full refund.,

 

[dljor]

Companies like this repair phones using inferior 3rd party parts.

Did the seller on ebay let you know about this? If not you should be able to return and get a full refund.,

No. I found out after receiving the phone.

I had some good luck buying used phones off eBay in the past. This time, I first got scammed and then received this one. This seller seems to be reasonable though. He received this from his Verizon insurance, as he said when I asked.

I will probably just send it back for refund. Not worth the risk.
[doublepost=1543339772][/doublepost]

Companies like this repair phones using inferior 3rd party parts.

Did the seller on ebay let you know about this? If not you should be able to return and get a full refund.,

No. I found out after receiving the phone.

I had some good luck buying used phones off eBay in the past. This time, I first got scammed and then received this one. This seller seems to be reasonable though. He received this from his Verizon insurance, as he said when I asked.

I will probably just send it back for refund. Not worth the risk.

 

[Freakonomics101]

Not sure if I would trust it. I had a bad experience with them through Verizon. I’d return it if I was in your position. Not worth the money. You’re better off buying a 7+ on Swappa. I trust that site more than any other website that sells used/refurbished/new iPhones and iPads. I’ve had nothing but positive experiences with them.

 

[timeconsumer]

I know this may be a hassle but I would recommend returning the phone. Since it was repaired/refurbished by Asurion you don’t know what repairs were done or if any parts were replaced. I don’t have a problem with Apple refurbished, but I usually wouldn’t recommend a refurbished device from anyone else.

It could be that they didn’t do any repairs and everything is all original parts, but I’m not sure I would be willing to take that chance.

 

[dljor]

thank you all for your feedbacks. I was extremely disappointed after finding this out. The seller is at least cooperating.

leaving for a trip next week. it looks like I won't be having a working iphone for it. gonna have to stick to my old phone.

 

[Shadowbech]

No. I found out after receiving the phone.

I had some good luck buying used phones off eBay in the past. This time, I first got scammed and then received this one. This seller seems to be reasonable though. He received this from his Verizon insurance, as he said when I asked.

I will probably just send it back for refund. Not worth the risk.

As above posted, definitely return it. If the seller did not disclose this in the description then I would want my money back. If nothing else, maybe file a claim and get money back that way? Paypal usually always sides with the buyer.

 

[dljor]

As above posted, definitely return it. If the seller did not disclose this in the description then I would want my money back. If nothing else, maybe file a claim and get money back that way? Paypal usually always sides with the buyer.

The seller seems to be a reasonable person. I got it all packed up and will send it back.

Maybe it was meant to be for me to get a new phone this time.

 

[Apple_Robert]

Send it back and steer clear of Asurion. The seller should have revealed that information ahead of time.

 

[44267547]

Ausurion is sketch, and yes, they work directly with Verizon with their replacement iPhones. Not that this is directly related, but anytime I was offered a replacement iPhone via my carrier, I never go through them, I always utilize Apple, because I know they are using certified OEM parts.