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thelumpya2

macrumors regular
Original poster
Nov 24, 2008
175
0
So this evening I went to my local AT&T store to upgrade my 3g to the 3gs. The salesman was good, didn't feed me any ********, just got out the new phone and started my transaction. Things were going quite smoothly until it came to the final step, Paying for the phone. He says, "ok, your total is 208.95".

me: "No problem *digging into my wallet*, here's 210 cash"

*awkward pause*

salesman: "Um, I should have told you before we started this transaction, but we can't sell you the iphone with cash"

me: "You're joking right?, money is money, whats the difference?"

salesman: "Its ATT's policy that you must pay with a card, I beleive it is so they can trace the sale if need be"

me: "oh, fair enough, how about we put 10$ on my card and I'll pay the rest in cash (I had stopped at the ATM on the way, I hate using my card)"

salesman: "sorry, can't do that either, it must be paid in full with a card"



Now the silly part about all of this, is that I probably could have convinced somebody in that store to simply pay for it with their card and give them cash, so how does that trace the purchase to me? It doesn't..

this is a ridiculous policy and has too many flaws..


The happy ending to the story however, is that I walked down to the apple store (probably where I shoudl have gone in the first place, but I had some att account related questions that I originaly wanted to ask, so I figured I'd kill two birds with one stone) and the nice old woman at the apple store was kind enough to do my new 3gs purchase in cash. She just had to sell me a gift card for the exact amount first because of the way they enter sales, but no big deal..

Anyhow, I love this thing, its so much snappier than my 3g, I've been playing with it for several hours now and it seems like the battery is healthier too.. it had something like 83% when I first opened it around 6pm and its now almost 10 and i'm at 56% with above average usage..

here's my first video test walking around my apartment.. this was sent directly from the phone to youtube, I wonder if the quality is better when e-mailing to my comptuer first..

http://www.youtube.com/watch?v=ROQLLBjTQSQ
 
Yes, I made them not so happy when I decided to pay using $20 gift cards on the 3G launch day last year...But you should have read beforehand, they are very clear about it.
 
Yes, I made them not so happy when I decided to pay using $20 gift cards on the 3G launch day last year...But you should have read beforehand, they are very clear about it.

Read what where? I've been reading about this thing all week and never stumbled on that.. regardless, no complaints about the actual att sales rep, he was friendly polite and apologetic for not letting me know before hand, since he assured me that 90% of the time he remembers to say something..

You got the phone anyway. Need to complain...?

I don't really think I was complaining, just telling my story..
 
Yes, I made them not so happy when I decided to pay using $20 gift cards on the 3G launch day last year...But you should have read beforehand, they are very clear about it.

LOL, I would've paid w/ 5$ gift cards, but we got it at the apple store, AND amex protects it for 90 days!
 
I agree that if you're already an AT&T customer, it's kind of lame to not accept cash. They already know who you are, your address, and everything. I can understand if you're coming from another carrier, or buying a no-commitment phone, but in his case, I don't see any valid reason for not accepting cash.
 
Yeah, I've been an ATT customer (cingular for a bit) since I had my nokia brick phone when I was 16.. I'm 27 now..
 
Cash is legal tender...they should not have had a problem. Why should the iPhone get an exemption to this form of payment...no other phone does. If they want a way to track you down, they can use your account that they send your monthly bill to.

Google Mike Bolesta, the man who paid with crisp two-dollar bills at a Best Buy and was put in handcuffs for it until the secret service investigated it.
 
Kind of like the chick standing in line with me on release of the 3g. 4 hours latter I'm walk out with my.... receipt (damn them only getting 20 phones for release) and she's having a fit because they will not take her cash.
 
thats weird and maybe new too!, cause i bough my 3G 7 months ago (499$) with cash! :confused:
 
see.. I was pretty sure I paid for my 3G with cash too..(at the att store) but the rep assured me that it was impossible..

Must be a new policy. I walked in with 5 crisp 100 dollar bills and bought a 16gig 3G iPhone, a case, and a car charger and set up a new account.
 
Yeah, AT&T can be a stickler when it comes to cash; but when you need to pay your BILL, cash is acceptable....:p:p:p

That's because when you're paying your bill, you're paying off a debt that you already owe - and since cash is legal tender for all debts public and private, if a company refused your genuine offer to pay off the debt with legal tender, they might be interpreted as having effectively forfeited their right to collect the debt at all. (The US Supreme Court has had mixed positions on this issue in the past, but IIRC this is one of the positions they've taken.)

An up-front purchase, on the other hand, is different from a debt. You don't own the phone - and thus you haven't incurred any debt - until after the transaction is complete. If the store doesn't want to accept cash for the transaction, then they have every right to stop the purchase in its tracks and prevent you from taking ownership of the phone.
 
To me it seems foolish that they wouldn't take cash. You still have to tie the phone to an account to use if there were any account problems it could be taken up with the person on the account side rather than the sales side. Pay cash then you instantly have it.
 
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