Can you please tell me how you did this? I have two sons looking to get an iPhone X for Christmas.
Sure! Log into your account and call up chat. Ask the chat rep that you would like to chat with a Loyalty representative. They will probably ask why. Tell them you are looking at a new iPhone and are shopping around for the best deal. When you get a Loyalty rep., let them know what you're looking for. Here's my transcript from there:
Armando: Great news, I understand You're looking for offers for the iPhone X device, correct
Me: I have been an AT&T customer for many years but am looking at other options. I am interested in the iPhone X 256gb for XXX-XXX-XXXX. What can you offer me?
Me: I would like to pay upfront
Armando: Understood, allow me one minute to walk You through all the options.
Armando: What I can offer You, is the iPhone X 256GB for $699.99 on a 2 year commitment and I will go ahead and send You a free case and earphones, how does that sound?
Rick: Sounds pretty good Armando. Are there any fees or changes in fees associated with this offer?
Armando: I was able to see that You currently have the Unlimited Plus plan, so there would be no increase, You would still pay the same $20.