My ipad calls on other device/numbersync gave an error message tonight on my iPad and I have been unable to proceed past the upgrade to WiFi calling step 4.
I called at&t, and was informed that they are having problems on their end(vs my account) and to call back in 48 hours if the issue is not resolved.
I thought I would let others know vs trying to reset the iPad network setting like I did before I called.
EDIT: I wasn’t sure if this should go in the iPad section (as I lost capability on that device) or the iPhone section as it concerns cellular service. Moderators please move as appropriate.
Info from apple's page on the feature.
https://support.apple.com/en-us/HT203032
Add a device
Make sure that the device you want to add has the latest version of software. Then follow these steps:
Edit: Looks like it was fixed now.
I called at&t, and was informed that they are having problems on their end(vs my account) and to call back in 48 hours if the issue is not resolved.
I thought I would let others know vs trying to reset the iPad network setting like I did before I called.
EDIT: I wasn’t sure if this should go in the iPad section (as I lost capability on that device) or the iPhone section as it concerns cellular service. Moderators please move as appropriate.
Info from apple's page on the feature.
https://support.apple.com/en-us/HT203032
Add a device
Make sure that the device you want to add has the latest version of software. Then follow these steps:
- On your iPhone, go to Settings > Phone and turn on Wi-Fi Calling, then turn on Calls on Other Devices.
- Tap Add Wi-Fi Calling For Other Devices.
- On your other devices, sign in to iCloud and FaceTime with the same Apple ID and password that you use on your iPhone.
- Turn on Wi-Fi Calling:
- On your iPad or iPod touch, go to Settings > FaceTime > Calls from iPhone and tap Upgrade to Wi-Fi Calling.
- On your Mac, open FaceTime and choose FaceTime > Preferences > Settings and select Calls From iPhone > Upgrade to Wi-Fi Calling.
- When a six-digit code appears, enter it on your iPhone and tap Allow
- On your iPhone, go to Settings > Phone and turn on Wi-Fi Calling, then turn on Calls on Other Devices.
Edit: Looks like it was fixed now.
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