Soooo... this is gonna be a long story...
Basically, as soon as the iPhone 5 became available, I ordered through AT&T. I ordered a White 64GB one. I wanted to have it shipped to my office because I had a friend of mine that got hers stolen when they were delivered to her house because she wasn't there. So I ordered it, then realized that they never actually asked for a shipping address.
I called them back and explained the situation. The girl cancelled my order for me over the phone and also put in a new order for me over the phone. I told her my work address and she said everything should be good to go.
I get an email saying that the order was for a BLACK 64GB iPhone 5 but that it was going to be sent to my home address... again. Still incorrect.
I called back again and spoke with two different AT&T-ers for about two hours. I was told that because an AT&T person put the order in that it couldn't be cancelled and that the phone HAD to be shipped to my house because it was the same as my billing address, something that is supposed to help protect against fraud supposedly.
Anyway...
We basically concluded that I would just call FedEx once I got the tracking number and just have them set it up for pickup at a FedEx location. I did that and had to pick up my phone in Skokie (I'm in Chicago, kind of a pain) last Friday. I got charged for it on Friday, but didn't activate it until Saturday mid-day.
Sooo today, I get a 64 Black iPhone 5 sent to me at work (which I was told was impossible btw). I've looked on my account and I have only been charged for it once, on Friday. I'm not sure what's going on or what to do. I was debating on giving it to my boyfriend because it's his birthday on Saturday but I know the phone is supposedly linked with my number already. So I wasn't sure how he would be able to activate it, if at all. I thought about selling it too but I don't know if I can do that either. I'm scared I will get charged for it at some point.
I think the best bet might just be to walk into AT&T and just say "I want to return this" and nothing more, and just see what happens. Any suggestions, thoughts? Thanks!
EDIT: Also, I just want to note that I have gotten emails about the Black iPhone but not the white. When I look at AT&T orders online, it just shows the WHITE one and nothing more.
Basically, as soon as the iPhone 5 became available, I ordered through AT&T. I ordered a White 64GB one. I wanted to have it shipped to my office because I had a friend of mine that got hers stolen when they were delivered to her house because she wasn't there. So I ordered it, then realized that they never actually asked for a shipping address.
I called them back and explained the situation. The girl cancelled my order for me over the phone and also put in a new order for me over the phone. I told her my work address and she said everything should be good to go.
I get an email saying that the order was for a BLACK 64GB iPhone 5 but that it was going to be sent to my home address... again. Still incorrect.
I called back again and spoke with two different AT&T-ers for about two hours. I was told that because an AT&T person put the order in that it couldn't be cancelled and that the phone HAD to be shipped to my house because it was the same as my billing address, something that is supposed to help protect against fraud supposedly.
Anyway...
We basically concluded that I would just call FedEx once I got the tracking number and just have them set it up for pickup at a FedEx location. I did that and had to pick up my phone in Skokie (I'm in Chicago, kind of a pain) last Friday. I got charged for it on Friday, but didn't activate it until Saturday mid-day.
Sooo today, I get a 64 Black iPhone 5 sent to me at work (which I was told was impossible btw). I've looked on my account and I have only been charged for it once, on Friday. I'm not sure what's going on or what to do. I was debating on giving it to my boyfriend because it's his birthday on Saturday but I know the phone is supposedly linked with my number already. So I wasn't sure how he would be able to activate it, if at all. I thought about selling it too but I don't know if I can do that either. I'm scared I will get charged for it at some point.
I think the best bet might just be to walk into AT&T and just say "I want to return this" and nothing more, and just see what happens. Any suggestions, thoughts? Thanks!
EDIT: Also, I just want to note that I have gotten emails about the Black iPhone but not the white. When I look at AT&T orders online, it just shows the WHITE one and nothing more.
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