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Other AT&T SIM Card tray upside down

cardinalryan

cardinalryan

macrumors 6502
Original poster
Jul 1, 2010
457
57
Please help.

I believe my SIM card tray is upside down, meaning that the only way I can insert the card is with the gold contacts facing up and the AT&T logo facing down. Is this correct? Someone please let me know if you experienced the same thing.
 
Yep, that is correct. On dual sim (China) variants, the 2nd sim slot faces the other way so that gold contacts are exposed both up and down.
 
but the phone won't activate. I'm in the US and bought it at Best Buy
[doublepost=1537554342][/doublepost]Did Best Buy sell me the wrong type of iPhone?
 
I moved my sim from an iPhone 8 into my new Xs. It went in the normal way. Good luck figuring yours out!
 
Yeah threw me off a bit. I have AT&T but ordered the XS Max SIM Free version and had to put the SIM card in upside down (contacts up).
 
Last edited:
Newtons Apple said:
The SIM card will on,y mount the holder one way and the holder can only be installed one way. Hard to mess that up.
Click to expand...

Can confirm this is true. Initially, I had thought this may be like the old days when you had to trim your regular iPad Sim into the Micro Sim. So I had begun to trim that edge and still didn’t work. I then came across this thread and realised you just needed to flip it over.

I came directly from an iPhone X to an iPhone XS max so literally taking the sim across to the other wasn’t the same so it wasn’t “obvious” to flip it on first glance as that was never required for any iPhone since the first generation 4GB.
 

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IIRC there are zero differences between the Verizon, ATT, T-Mobile, ETC phones. The only difference is what SIM comes installed inside the box. Gold contacts out and you should be good to go.
 
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DeanCorp said:
Can confirm this is true. Initially, I had thought this may be like the old days when you had to trim your regular iPad Sim into the Micro Sim. So I had begun to trim that edge and still didn’t work. I then came across this thread and realised you just needed to flip it over.

I came directly from an iPhone X to an iPhone XS max so literally taking the sim across to the other wasn’t the same so it wasn’t “obvious” to flip it on first glance as that was never required for any iPhone since the first generation 4GB.
Click to expand...

I also came from the x and both were sitting next to each other when I pulled the SIM card but when it would not fit the SIM card holder, I immediately flipped it and it dropped straight in. No doubt Apple changed it but it is us who need to adapt.
 
It was upside down, but it wasn't rocket science to fit the keyed SIM into the keyed SIM tray and put it into the phone.

Mine activated just fine that way.
 
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