iPhone 13 Pro Max ATT Esim issue

[CBSubliminal]

Good morning. New iphone 13 pro max with ATT. I have a physical sim card and using it in my new phone. I am getting a settings reminder everyday to set up celluar plan, and wanted to know if this has to do with activating E sim? Is anyone else getting this message everyday?

 

[BreakingKayfabe]

If you don’t want it to keep popping up just contact AT&T and tell them to stop the eSIM activation on their end.

 

[CBSubliminal]

If you don’t want it to keep popping up just contact AT&T and tell them to stop the eSIM activation on their end.

thank you i will call them now.

 

[CBSubliminal]

Welp att cant figure it out. They transferred me to apple support and they havent seen this issue either.

 

[VineRider]

Do you have the option in settings/cellular to remove cellular plan?

 

[CBSubliminal]

Do you have the option in settings/cellular to remove cellular plan?

i do not.. it just says add celluar plan in blue under settings> cellular.

 

[BreakingKayfabe]

Welp att cant figure it out. They transferred me to apple support and they havent seen this issue either.

What happens when you go to Settings - Cellular - Add Cellular plan? Is there an option to add a new ATT plan after the spinning circle?

 

[CBSubliminal]

What happens when you go to Settings - Cellular - Add Cellular plan? Is there an option to add a new ATT plan after the spinning circle?

Yes .. Says choose a celluar plan....... says you can transfer a celluar plan from another device or add a new one.. then shows ATT ( new cellular plan ) then....my daughters phone# and wifes# used as primary.

 

[BreakingKayfabe]

Yes .. Says choose a celluar plan....... says you can transfer a celluar plan from another device or add a new one.. then shows ATT ( new cellular plan ) then....my daughters phone# and wifes# used as primary.

So if it still says ATT new cellular plan and it's highlighted in white bold text, it is AT&T that needs to delete the request on their end. The positive thing is that it's not going to give you any problems with your current physical SIM card. It's just annoying to have that notification.

 

[CBSubliminal]

so now when i go into add cellular plan it just shows 2 numbers as primary daughter and wifes. Doesnt give me an option to add a new one.

 

[aesc80]

so now when i go into add cellular plan it just shows 2 numbers as primary daughter and wifes. Doesnt give me an option to add a new one.

Either go to AT&T directly (where they'll use their connections to dial up tech support) or call tech support directly over and over. In all honesty, their tech support is a POS and very dependent on how much the person on the other line cares.

The other option is to have a new SIM card cut for your daughter's / wife's number, and pop that in. That'll stop things real quick.

Quick commentary: AT&T and eSIM don't mix

 

[BreakingKayfabe]

so now when i go into add cellular plan it just shows 2 numbers as primary daughter and wifes. Doesnt give me an option to add a new one.

Ok, so it's no longer there for sure on their end. You're still getting the notification?

 

[CBSubliminal]

Ok, so it's no longer there for sure on their end. You're still getting the notification?

I never called them. I just clicked on ATT choose cellular plan and i got the circle and it proceeded. Looks like im not on E sim, and shows convert to esim in blue. As of right now im not getting those notifications.