ATT ETF Loophole?

[1981d]

I left ATT for Verizon a few weeks ago, and just realized something that didn't seem significant at the time. I had a 4s and pulled the trigger on an early upgrade on 9/20 for a new 5s. A few days later I ported out my numbers to Verizon and cancelled my ATT account. ( and returned the ATT 5s) By that time, they had recalculated my ETF from $140 with the 4s to $325 for the 5s. After I cancelled, I chatted with CS to get my $325 ETF removed because I had returned the phone within the 14 day time frame. The rep verified the return and then waived the $325 ETF. Now I'm looking at my final bill and they never reinstated the $140 ETF for the 4s. So, it looks like if you early upgrade, wait a few days, and then return the phone, you can essentially get out of an ATT contract after 1 year w/o paying an ETF. I guess it would be useful for people like me who are midway through an ATT contract and want to switch carriers.

 

[joeshmo2010]

Make sure they don't bill you once more for the $140. They may do that on a second "final" bill.

 

[Diseal3]

may or may not appear if they do an audit. Sometimes they will catch it.

 

[1981d]

Make sure they don't bill you once more for the $140. They may do that on a second "final" bill.

no, I chatted with them and they verified that this is the final final bill.

 

[Loqui1286]

Hopefully they don't realize their mistake and you get a friendly bill down the line.

 

[maximus96]

you saved a transcript of your chat right?

 

[1981d]

you saved a transcript of your chat right?

Yup. But I also have the final bill as well that reflects the waived fee.

 

[Fission]

I'm telling on you

 

[cnotes2019]

I'm telling on you for telling on him


Sent from my iPhone using Tapatalk 2

 

[Carlanga]

I can smell a second bill coming to you…

Also, it would not be called a loophole, more like a rep doing things wrong in your favor IF they never charge you.