Hi all,
So I have a Sony 4K HDR10 capable tv and my ATV 4K settings allow me to select 4K and HDR. I have purchased several movies that have auto upgraded to 4K, however, none of these movies seem to be streaming in 4K/4K HDR. I am fully aware of the Movies Anywhere 4K/HD upgrade debacle and am still having this issue with movies I’ve directly purchased through iTunes.
I have tried to play several of my movies in 4K and they are all shown to be playing “HD” (this appears when I display the drop down menu while the movie is playing). I’m not sure what the problem is. I’ve reset my ATV several times. I’ve made sure “Best Available” is selected through Settings. I’ve also tried out two different 4K HDMI cables and nothing has changed. I also have a PS4 Pro that runs 4K/HDR just fine for games.
Has anyone here ran into a similar issue? It’s very frustrating to have all of the settings match up and to have purchased 4K movies and to only have them stream in HD.
Just a few of the films I’ve tried: Dark Knight trilogy, War of the Planet of the Apes, Logan, Dunkirk, Harry Potter series, American Sniper, Kong: Skull Island, The Girl on a Train.
Edit: Amazon Prime will play 4K and HDR. I just tried a couple of their movies/tv shows and they all displayed “4K” and “HDR” when I swiped down on my remote.
So I have a Sony 4K HDR10 capable tv and my ATV 4K settings allow me to select 4K and HDR. I have purchased several movies that have auto upgraded to 4K, however, none of these movies seem to be streaming in 4K/4K HDR. I am fully aware of the Movies Anywhere 4K/HD upgrade debacle and am still having this issue with movies I’ve directly purchased through iTunes.
I have tried to play several of my movies in 4K and they are all shown to be playing “HD” (this appears when I display the drop down menu while the movie is playing). I’m not sure what the problem is. I’ve reset my ATV several times. I’ve made sure “Best Available” is selected through Settings. I’ve also tried out two different 4K HDMI cables and nothing has changed. I also have a PS4 Pro that runs 4K/HDR just fine for games.
Has anyone here ran into a similar issue? It’s very frustrating to have all of the settings match up and to have purchased 4K movies and to only have them stream in HD.
Just a few of the films I’ve tried: Dark Knight trilogy, War of the Planet of the Apes, Logan, Dunkirk, Harry Potter series, American Sniper, Kong: Skull Island, The Girl on a Train.
Edit: Amazon Prime will play 4K and HDR. I just tried a couple of their movies/tv shows and they all displayed “4K” and “HDR” when I swiped down on my remote.
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