So, an entire season of Fraggle Rock will neither sync nor stream to my ATV. Fraggle Rock works perfectly in iTunes. When I try to sync nothing happens. No error message or anything.
After spending 45 minutes on the phone with tech support, their solution was to e-mail the iTunes people and request a refund for the season of Fraggle Rock. Doesn't solve my problem, and don't know if I will be refunded the money, but I thought it was a strange suggestion for a solution. I wonder if Apple or iTunes will follow up with the problem.
I'm not really complaining, just sharing an experience and hoping someone could explain why only that season of Fraggle Rock will not sync or stream. All other things in iTunes stream and sync flawlessly. TIA from a newbie.
After spending 45 minutes on the phone with tech support, their solution was to e-mail the iTunes people and request a refund for the season of Fraggle Rock. Doesn't solve my problem, and don't know if I will be refunded the money, but I thought it was a strange suggestion for a solution. I wonder if Apple or iTunes will follow up with the problem.
I'm not really complaining, just sharing an experience and hoping someone could explain why only that season of Fraggle Rock will not sync or stream. All other things in iTunes stream and sync flawlessly. TIA from a newbie.