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taragana

macrumors newbie
Original poster
Jun 6, 2020
6
0
Hello, I've bought a new Macbook Pro 13" 2020, which I got this Tuesday. I've had some issues with it making a clicking noise every time audio starts. It happens when I start a Youtube video, but I've also tested if it does the same with videos or wav/mp3's on the harddrive and it does. So it's not streaming related or browser.

It's only really noticeable on headphones, but I think it happens on the speakers as well. It's not the headphones, tested with others.



It's a very short, high freq sorta click. It's really annoying. I see other have had the issue with the older 16" 2018, but couldn't find much on this new 13" 2020. Anyone know what could be wrong?



I've tried all the SMC, PRAM, Safe Mode etc.
 
I actually can't record it. When I try it is silent. It's this exact problem:
As he writes: "Upon a bit more experimentation, it appears to be a power management issue. If any other audio is playing, even when the volume is at zero, then the popping does not occur. So it appears OSX is turning the audio jack on and off as soon as audio starts and stops, causing the popping. So a quick fix is to have an ambient audio source playing with the volume at zero. "

Which is why I can't record it, I would guess
 
I actually can't record it. When I try it is silent. It's this exact problem:
As he writes: "Upon a bit more experimentation, it appears to be a power management issue. If any other audio is playing, even when the volume is at zero, then the popping does not occur. So it appears OSX is turning the audio jack on and off as soon as audio starts and stops, causing the popping. So a quick fix is to have an ambient audio source playing with the volume at zero. "

Which is why I can't record it, I would guess
Why not try to record it (indirectly) with your phone's microphone.
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If it's a driver issue, I wonder why so few other people haven't heard the same thing.
 
Last edited:
Sorry tried recording on my phone to my headphones, couldnt hear it from the mic.
I mean, there are tons of threads about the 16" having clicking and popping noises, but yeah it's definitely not all new macs that have this problem. Maybe getting a new one is the way to go. Still got warranty.
 
Sorry tried recording on my phone to my headphones, couldnt hear it from the mic.
I mean, there are tons of threads about the 16" having clicking and popping noises, but yeah it's definitely not all new macs that have this problem. Maybe getting a new one is the way to go. Still got warranty.
Yeah, if you're within your 14-day return period, just return it and get another one.
 
Just to follow up if anyone has similar issues:

Just called apple. They told me to try different headphones. I use Sennheiser HD 25 and they make the click. Switched over to my beyerdynamic 990 PRO which has no click. So he said it seems to be driver issues with certain headphones and the audio port. Seems to work when you use a minijack to USB-C converter for the headphones.
 
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