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rangerpath5955

macrumors newbie
Original poster
Jan 25, 2018
1
0
Hi,

I am on High Sierra on a Macbook Air.

Ever since the New Year, my dozens of autotext entries mysteriously get deleted/disappear every time I quit the Word program.

It's driving me insane. I need a fix desperately.

when I try to close Word, I get this message: changes have been made to the global template, do you want to save these changes?

In the past I have always said no in this case.

But even if I say yes and it prompts me to save the normaldotm file, it won't let me save it with a new name.

Then when I restart the program, all my entries are gone
 
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