Hi all,
Will try and keep this brief. I had an in-store demo of AVP when the headset had its UK launch back in July. Despite my prescription glasses having a prism in, the machine identified appropriate lenses (without a prism in) that were then fitted and worked for me beautifully. Not being in a position to buy at the time, the headset was ‘saved’ to my online Apple Store bag in case I wanted to buy.
Fast forward to Tuesday night. Mrs has given her approval to spend, so having read every release date and long term review possible, I book another demo to get an idea of VisionOS2 before buying. My glasses go onto the reading machine, same glasses as back in July, except this time the resultant QR code the staff member read off on his handset pretty much said ‘error’ so couldn’t match any lenses. I dug back through my save basket - the specific lenses used in the July demo hadn’t been saved, just the handset and the need to prescription lenses. I was asked if I had a copy of my prescription to hand. I didn’t, and was asked if I wanted to rebook the demo in case it was a case of the specific lenses in stock at the store had been damaged or were missing.
Last night, Wednesday, I made another demo appointment and this time made sure to have a copy of my prescription with me. No joy again with the machine, but this time was told that store staff cannot use my prescription to match lenses, only the machine case as it anonymises my identify from the lens selection. Once again, no demo and no purchase.
I’m still wanting to demo the headset again and ideally purchase based on the lenses that were used in the headset. I’m seemingly unable to do this in-store anymore due to some change that precludes the glasses machine reading my prescription.
I could simply order the headset online and upload my prescription. Without any way of adding a note that says ‘fulfil the prescription but ignore the prism bit - i don’t need it for AVP’, I’m wary of the order being rejected out of hand on account of the prism or, worse, the AVP headset itself being charged for and delivered but the Ziess lens order being rejected, leaving little time to return the headset.
Another option is maybe to try another store (with a third 2 hour round trip) in the hopes that their machine might work. Anyone come across similar when they’ve tried an in-store demo? Or is anyone aware if the in-store machine might have changed how they assess a prescription for lenses from reading glasses?
Will try and keep this brief. I had an in-store demo of AVP when the headset had its UK launch back in July. Despite my prescription glasses having a prism in, the machine identified appropriate lenses (without a prism in) that were then fitted and worked for me beautifully. Not being in a position to buy at the time, the headset was ‘saved’ to my online Apple Store bag in case I wanted to buy.
Fast forward to Tuesday night. Mrs has given her approval to spend, so having read every release date and long term review possible, I book another demo to get an idea of VisionOS2 before buying. My glasses go onto the reading machine, same glasses as back in July, except this time the resultant QR code the staff member read off on his handset pretty much said ‘error’ so couldn’t match any lenses. I dug back through my save basket - the specific lenses used in the July demo hadn’t been saved, just the handset and the need to prescription lenses. I was asked if I had a copy of my prescription to hand. I didn’t, and was asked if I wanted to rebook the demo in case it was a case of the specific lenses in stock at the store had been damaged or were missing.
Last night, Wednesday, I made another demo appointment and this time made sure to have a copy of my prescription with me. No joy again with the machine, but this time was told that store staff cannot use my prescription to match lenses, only the machine case as it anonymises my identify from the lens selection. Once again, no demo and no purchase.
I’m still wanting to demo the headset again and ideally purchase based on the lenses that were used in the headset. I’m seemingly unable to do this in-store anymore due to some change that precludes the glasses machine reading my prescription.
I could simply order the headset online and upload my prescription. Without any way of adding a note that says ‘fulfil the prescription but ignore the prism bit - i don’t need it for AVP’, I’m wary of the order being rejected out of hand on account of the prism or, worse, the AVP headset itself being charged for and delivered but the Ziess lens order being rejected, leaving little time to return the headset.
Another option is maybe to try another store (with a third 2 hour round trip) in the hopes that their machine might work. Anyone come across similar when they’ve tried an in-store demo? Or is anyone aware if the in-store machine might have changed how they assess a prescription for lenses from reading glasses?
