AW1 loses connection to iP6 when away from home wireless network

[MartyCan]

My wife is having an issue with her AW (original). Whenever she leaves home the watch loses the connection to her iPhone 6 (on iOs 10 now). We don't know why this is happening and it's a new behaviour, possibly since upgrading the Watch OS to 3.

I also have the same set-up as hers and I don't have that problem. Any suggestions on what we should be looking at?

 

[Volusia]

Hate to over simplify it, but is her Bluetooth turned on?

You can try turning the Bluetooth off, then back on again.... maybe it got confused...

 

[MartyCan]

Hate to over simplify it, but is her Bluetooth turned on?

You can try turning the Bluetooth off, then back on again.... maybe it got confused...

Thanks, Bluetooth was on.

But she just told me she found a solution on her own. Turned OFF BT on everything and then turned them back on and it started working again.

Thanks for looking though!