Not often that you see people start threads on how well Apple has treated them. Here's mine.
Bought a shuffle from compusaauctions.com and had problems with it. Apple swapped it right out, no questions asked. That was about a month ago.
My 3G iPod's battery had shrunk to about 2.5 hours (mostly used it plugged in at the office). I had AppleCare for it and thought it expired 11/2. Well it did but Apple, of course, had an earlier date in their system. Genius said that while AC had expired (I was about to go ballistic) he would take care of it. Went in back and gave me a replacement. Looks brand new, not a mark on it. Uploading my 11.11 GB of music to it now.
Thanks Apple.
Bought a shuffle from compusaauctions.com and had problems with it. Apple swapped it right out, no questions asked. That was about a month ago.
My 3G iPod's battery had shrunk to about 2.5 hours (mostly used it plugged in at the office). I had AppleCare for it and thought it expired 11/2. Well it did but Apple, of course, had an earlier date in their system. Genius said that while AC had expired (I was about to go ballistic) he would take care of it. Went in back and gave me a replacement. Looks brand new, not a mark on it. Uploading my 11.11 GB of music to it now.
Thanks Apple.